Conservice

Transition Specialist

Conservice  •  $15/hr  •  Logan, UT (Hybrid)  •  10 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Transition Specialist

Department: NEW ACCOUNT SETUP

Location: Hybrid (In office Tuesday, Wednesday, and Thursday)

Wage: $14.50/hr

Our Transition Change of Address Specialists inspect and update the mailing address on accounts to ensure all bills come directly to Conservice. For specific management companies, you will also be in communication with the client to obtain account information related to Change of Address, authorization, billing, and logins. You also work with utility providers to resolve account authorization issues, which will allow you to work with them on the client’s behalf. Your ability to collaborate effectively with your team, utility providers, and the client is key to helping you get your accounts taken care of in a timely manner. Come join a team that is dedicated to developing leaders and creating a positive work environment. This position is a fantastic starting point if you are looking to gain experience in a business setting.

Responsibilities

  • Inspect and update mailing addresses to make sure bills come to Conservice
  • Communicate with utility providers and clients on the phone and through email
  • Set up Continuous Service Agreements and Landlord Agreements
  • Work with utility providers and clients to resolve any authorization issues
  • Explain a complex idea, both verbally and in writing, using clear, professional language
  • Phone use: about 70% of the day with utility providers.

Qualifications

Qualifications

  • Attention to detail
  • Critical thinking to solve problems and understand the “why” behind the issue
  • Able to prioritize your workload to meet deadlines and clients needs
  • Self motivated
  • Able to develop approachable relationships with team members
  • Adaptability to solve different problems and approach different projects
  • Clear and professional written and verbal communication

Education & Experience

  • High School Diploma or equivalent
Conservice

About Conservice

Conservice is the largest utility management and billing company in the United States, offering a suite of solutions developed on an industry friendly platform. These solutions include the installation of utility sub-meters, billing each resident for their individual utility usage and other monthly charges, and a utility management program that handles a client’s utility invoice process from payment of the invoices, to rate analysis and procurement. Conservice focuses on meeting the specific needs of their clients by offering fully integrated solutions that greatly reduce operating costs and promote conservation, while maintaining an unmatched level of customer service to both the customer and resident.

Industry
Energy & Utilities
Company Size
1,001-5,000 employees
Headquarters
River Heights, UT
Year Founded
2000
Social Media