Excis Compliance

Transition Project Coordinator

Excis Compliance  •  Republic of India (Onsite)  •  2 hours ago
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Job Description


WE’RE HIRING FOR A TRANSITION PROJECT COORDINATOR IN NAVI MUMBAI, INDIA!


Excis is a global IT support leader, driven by innovation and collaboration. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day.

  • Client in 190+ countries

  • 6000+ Engineers

  • 200+ Enterprise Clients

We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first.

Start your journey with Excis and grow with us!


Key Roles & Responsibilities


Transition Planning & Coordination


  • Develop
    and manage transition plans, timelines, and milestones.

  • Coordinate
    transition activities between internal teams, vendors, customers, and
    stakeholders.

  • Ensure
    all transition deliverables are completed as per project schedule.


Project & Service Transition Management


  • Support
    onboarding/offboarding of IT services, applications, or infrastructure.

  • Manage
    service transition activities aligned with ITIL best practices.

  • Assist
    in transitioning projects from implementation to operations/support teams.


Stakeholder Management


  • Act
    as a single point of contact during transition activities.

  • Conduct
    transition meetings, status calls, and governance reviews.

  • Provide
    regular updates to leadership, customers, and project teams.


Documentation & Knowledge Transfer


  • Ensure
    all operational documents, SOPs, runbooks, and process documents are
    updated.

  • Coordinate
    knowledge transfer sessions between project and support teams.

  • Maintain
    transition trackers, risk logs, and issue registers.


Risk & Issue Management


  • Identify
    transition risks, dependencies, and potential service impacts.

  • Track
    and escalate issues affecting transition timelines or service quality.

  • Implement
    mitigation and contingency plans.


Service Readiness & Compliance


  • Verify
    operational readiness before go-live or handover.

  • Ensure
    SLA, KPI, and compliance requirements are met.

  • Coordinate
    UAT, signoffs, and acceptance criteria completion.


Vendor & Resource Coordination


  • Coordinate
    with third-party vendors and service providers.

  • Track
    resource allocation and transition support requirements.

  • Ensure
    smooth collaboration between cross-functional teams.


Reporting & Governance


  • Prepare
    transition status reports, dashboards, and metrics.

  • Monitor
    progress against timelines and service objectives.

  • Support
    audit and governance requirements during transitions.

Common Transition Activities

    • Infrastructure
      migration

    • Application
      handover

    • Managed
      services transition

    • Vendor
      transition

    • Data
      centre migration

    • Cloud
      migration

    • Service
      onboarding/offboarding

    • Process
      transition


Requirements


Typical Skills Required


  • IT
    Service Management (ITIL)

  • Project
    Coordination & Transition Management

  • Stakeholder
    & Vendor Management

  • Risk
    Management

  • Documentation
    & Reporting

  • Communication
    & Presentation Skills

  • Knowledge
    of Infrastructure, Cloud, Networking, or Application Support

  • Tools:
    ServiceNow, Jira, MS Project, Excel, PowerPoint


Benefits


Why Join Us?


At Excis, your work matters. You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.


Ready to make a difference and grow your career? Apply now to join Excis in India.

Excis Compliance

About Excis Compliance

Excis is a trusted global IT services company, delivering agile, multilingual support across 150+ countries. From end-user computing to data centre and network solutions, we provide 24/7 coverage with 4-hour onsite response, anywhere in the world.

With ITIL-aligned service desks and a strong focus on reliability, Excis partners with enterprise and mid-sized businesses to keep operations running smoothly — no matter the challenge, no matter the location.

Industry
Unknown
Company Size
501-1,000 employees
Headquarters
London, GB
Year Founded
2001
Website
excis.com
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