Job Description

Transition Process Analyst

Department: Transformation

Employment Type: Permanent - Full Time

Location: Pune

The Process Analyst will work closely with Business Analysts and Transition Project Managers to capture, document, and analyse business processes during the transition phase. This role ensures that process flows are clearly defined, outputs are accurately captured, and structured insights are provided to support improved process design and a smooth transition.
The Process Analyst will bring a strong analytical mindset and constructive challenge to existing and future state processes, helping to identify inefficiencies, inconsistencies, and opportunities for improvement. This role requires proven transformation experience and confidence operating with senior stakeholders across functions including Finance and IT.

Key Responsibilities

• Collaborate with Business Analysts and Transition PMs to understand business requirements and transition objectives.
• Map current and future state processes (To Be & As Is) using standard methodologies (e.g. swimlane diagrams, SIPOC).
• Document process flows, inputs, outputs, and dependencies in a clear and structured manner.
• Analyse current state processes to identify gaps, inefficiencies, and inconsistencies, highlighting findings to Business Analysts and stakeholders.
• Provide constructive input and challenge on current and future state processes based on analysis and prior experience.
• Identify redundancies and opportunities for process improvement and standardisation, particularly within Finance and IT processes.
• Support knowledge transfer by creating process documentation, workflows, and training materials.
• Ensure alignment of process documentation with organisational standards and compliance requirements.
• Support and, where appropriate, facilitate workshops and interviews with stakeholders to validate process maps and outputs.
• Provide analytical insights to support decision-making during transition activities.

Skills, Knowledge and Expertise

• 3–5+ years’ experience as a Process Analyst in transformation, shared services, or consulting.
• Proven expertise in:
  • Activity analysis and functional deep dives
  • Advanced Excel and strong PowerPoint skills
  • Proficiency in process mapping and modelling tools (e.g. Microsoft Visio, Lucidchart etc)
  • Strong MS Office skills for documentation, analysis, and reporting
  • Understanding of data visualisation tools (e.g. Power BI, Tableau) to present process insights
  • Experience analysing and supporting transformation across Group Functions, including Finance and IT
  • Knowledge of integration points between business processes and IT systems
• Strong analytical and problem-solving skills to identify inefficiencies and propose improvements.
• Ability to interpret complex processes and translate them into clear, visual workflows.
• Experience in conducting root cause analysis and gap analysis.
• Skilled in stakeholder analysis and requirements validation.
• Ability to apply judgement to question and validate process assumptions, rather than solely documenting outputs.