Job Description

Shift: Monday - Friday 9AM-5PM

Community Medical Services (CMS) is hiring Transition Care Coordinator responsible for coordinating and overseeing client transitions within Community Medical Services and to external OTPs, in addition to linking clients with available resources, providing case management services, advocating for clients’ best interests, and maintaining accurate documentation. Above all, the Transition Care Coordinator is responsible for providing patient-centered care in a professional environment.

As you join our mission to help those suffering from substance use disorders reclaim their lives, expect to thrive in a comfortable, welcoming, and fun environment where you are valued for the work you do, championed by passionate leaders, and equipped with the tools and ongoing training you need to achieve your goals.

As part of our mission to help individuals recover from substance use disorders, you’ll thrive in a supportive, engaging, and fulfilling work environment where your contributions are valued.

Along the way, we’ll invest in your well-being through a benefits package that includes:

• Subsidized medical, dental, and vision insurance
• Health savings account
• Short and long-term disability insurance
• Life insurance
• Paid sick, vacation, and holiday time
• 401K retirement plan with match
• Tuition and CME reimbursement up to 100%
• Employee assistance program to support your mental health and wellness
• Ongoing professional development

Responsibilities:

• Coordinates care and transfers for clients transitioning to other CMS clinic locations and external OTPs.
• Develops and maintains relationships with external OTPs and other community substance use disorder and behavioral health resources.
• Advocates for clients with a variety of service providers.
• Assists in collection of consent and related medical records.
• Coordinates discharge planning
• Maintains HIPAA and 42 CFR Part 2 confidentiality with all communications.
• Completes necessary administrative tasks.
• Maintains clear and concise documentation of transition progress for clients.

Requirements

• High school diploma or GED required
• Minimum of two years of experience working with individuals with substance use disorder
• Three to five years of experience in a clinical or community resource setting with care coordinator and/or case management experience preferred
• Ability to travel to assigned CMS sites
• Basic to intermediate computer knowledge
• Problem solving, conflict resolution, and strong customer service skills
• Passion, humility, integrity, positive attitude, mission-driven, and self-directed
• Excellent organizational skills, accuracy, and attention to detail
• Ability to keep accurate notes and records
• Culturally competent and sensitive to client and employee needs
• Ability to communicate clearly and effectively between all organizational levels and with outside providers
• Ability to match client needs with available community services
• Knowledge of local, state, and federal regulatory requirements

Tools and Equipment Requirements:

• The ability to use a phone, computer, printer, and copier is required.
• Frequent use of Microsoft office products, including but not limited to Outlook, Word, Excel, and PowerPoint.
• The ability to use the internet and various web browser software is required.

Physical Working Conditions and Office Setting Description:

• Requires sitting and standing associated with a normal office environment.
• Manual dexterity using a calculator and computer keyboard.
• Requires prolonged sitting, standing, frequent bending, stooping, or stretching.
• Frequent and prolonged typing and frequent and prolonged operation of computer, keyboard, and telephones required.
• Requires occasional use of fax machines, telephones, copiers, and other office equipment.
• Employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift/and or move up to 50 pounds.

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About Community Medical Services

Community Medical Services (CMS) is a CARF-accredited addiction treatment program providing services in the form of outpatient medication-assisted treatment and one-on-one and group counseling to those seeking help with their opioid use disorder. Headquartered in Arizona with more than 70 treatment clinics in 14 states, CMS is dedicated to meeting the challenges presented by the growing opioid epidemic in communities where treatment is lacking.

Our Commitment

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Other Conditions

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.