Job Title: Safety Ambassador
$ 22.07 per hour (Weekly Pay & Pay Advance Before Pay Day!)
Shift times available, multiple schedules available, ask for more details
1st shift - 0700hrs - 1530hrs
2nd Shift - 1430hrs - 2300hrs
Metro Transit Platform Safety Ambassador Program – Downtown Saint Paul
Metro Transit operates numerous bus stops throughout downtown Saint Paul, in addition to three primary light rail platforms: Central Station, Union Depot, and 10th & Cedar Station. These high-traffic transit locations serve as critical access points for residents, commuters, and visitors navigating the downtown corridor.
The Platform Safety Ambassador Program is a proactive initiative designed to enhance the overall safety, cleanliness, and customer experience within these transit environments. Ambassadors are strategically assigned to one of the three platforms, where they maintain a consistent and visible presence throughout their entire shift. This dedicated, stationary deployment model ensures continuous monitoring and engagement within each location.
While on duty, Ambassadors conduct ongoing environmental assessments of their assigned platform. This includes identifying and addressing quality-of-life concerns such as litter, vandalism, graffiti, and any violations of the established rider code of conduct. Through diligent observation and timely reporting, Ambassadors play a key role in preserving the integrity and functionality of these public spaces.
Equally important to their operational responsibilities, Ambassadors serve as the face of the transit system, delivering professional, courteous, and approachable customer service. By offering directions, assistance, and positive interactions, they foster a welcoming atmosphere that enhances public confidence and promotes respectful use of the transit system.
This role is performed exclusively through foot patrol, reinforcing accessibility, visibility, and direct engagement. Through their combined focus on safety, cleanliness, and hospitality, Platform Safety Ambassadors contribute significantly to creating a secure, well-maintained, and user-friendly transit experience in downtown Saint Paul.
Who We Are
At Block by Block we employ Ambassadors to make public spaces better by making them friendlier, safer and cleaner for the communities we serve.
If you're outgoing and friendly, and enjoy working outside and meeting new people, we have just the job for you - Safety Ambassador This is also a great opportunity for retirees, veterans, and graduating high school seniors who are looking for their first job.
What You'll Be Doing
- Patrol the assigned zone on foot as a deterrent and be on the lookout for unwanted behavior and activity.
- Provide information, assistance and directions to pedestrians and visitors. Must maintain a positive, professional demeanor at all times.
- Be watchful for unwanted behaviors or criminal activity and report to local authorities via established communication methods. Must be able to articulate an accurate description of persons, vehicles, and other identifiers.
- Firmly and courteously request compliance to persons violating low level quality of life crimes, such as panhandling, loitering, disruptive behavior, etc.
- Actively acknowledge and engage pedestrians with a friendly greeting/smile in order to provide directions and city information.
- Responsible for making a specified number of visits to zone businesses to share information and gather contact information.
- Must be able to complete basic daily reports of tasks completed which requires being proficient in speaking, reading and writing the English language.
What's In It For You:
- Weekly Pay
- Pay Advance -- Get a pay advance before pay day with Rapid Pay
- Great benefits
- Paid Time Off (PTO)
- Free uniforms for all weather conditions.
- Employee Assistance and our Employee Cares Program (disaster & tragedy assistance fund)
- A fun work culture and a lot more!
