Job Description

Our employer partner is a Transportation and Public Transit company and currently looking to add an experienced Transit Operator to their team!

Job Overview:

The Transit Operator is responsible for safely operating assigned public transit vehicles, including buses, streetcars, subways, light rail vehicles, or Wheel-Trans buses. The role involves providing reliable transportation, assisting passengers with accessibility needs, communicating service information, and ensuring compliance with traffic laws, safety procedures, and transit regulations.

Key Responsibilities:

• Safely operate assigned transit vehicles in accordance with traffic laws, operating procedures, and safety requirements.
• Monitor road, traffic, weather, vehicle, and passenger conditions to identify hazards and respond appropriately to emergencies or service disruptions.
• Provide passengers with accurate information about fares, routes, schedules, delays, diversions, and transit policies.
• Make clear announcements regarding service updates and connecting routes.
• Deliver courteous, professional, and respectful customer service to passengers, coworkers, and members of the public.
• Assist passengers with mobility and accessibility needs, including following procedures for boarding, securement, and pick-up and drop-off.
• Follow accessibility requirements, human rights legislation, and applicable transit regulations.
• Maintain concentration, exercise sound judgment, and respond effectively to changing operational conditions.

Qualifications:

• Grade 12 secondary school diploma or recognized equivalent.
• Valid, non-probationary Ontario Class G driver's licence in good standing.
• A satisfactory driving record that meets the employer’s requirements.
• Ability to meet the applicable licensing standards for a Class CZ licence for bus operations or a Class F licence for Wheel-Trans operations.
• Previous frontline, face-to-face customer service experience.
• Strong defensive driving skills, safety awareness, and sound decision-making abilities.
• Professional verbal communication skills and the ability to provide clear customer information.
• Ability to read and understand written instructions, follow verbal directions, and apply safety procedures.
• Knowledge of major roads, intersections, institutions, and surrounding areas within the Greater Toronto Area.
• Knowledge of accessibility requirements and the Ontario Human Rights Code.
• Ability to successfully complete all required recruitment assessments, medical examinations, drug testing, and vehicle-specific training.
• Availability to work a minimum of 40 hours per week, including nights, split shifts, weekends, and holidays.

We thank all applicants interested in this opportunity; however, please note that only selected candidates will be contacted regarding next steps.

Recruitment Transparency & Compliance Statement

Jumpstart Refugee Talent advertises Ontario-based employment opportunities in alignment with the Employment Standards Act (ESA) job posting requirements effective January 1, 2026.

As a third-party sourcing organization, Jumpstart reviews publicly advertised postings to support compliance with applicable requirements, including:

• Review of compensation disclosures
• Prohibition on “Canadian experience” requirements
• Disclosure of artificial intelligence use (where applicable)
• Maintenance of posting records for compliance purposes
• Procedures to identify and address potentially fraudulent or misleading job postings

Jumpstart does not conduct hiring or make employment decisions. Employers remain responsible for final recruitment processes and employment determinations.