Job Description

Posting number: 02087

Department: Community Development

Division: Transit

Job classification: Transit Driver

Posting type: Open

Categories: Transit, Customer Service

Summary

Do you enjoy helping others and want to make a difference in your community? We’re looking for people with strong customer service skills, the ability to stay calm and focused when things get busy, and a passion for connecting people to the places they need to go.

No bus driving experience? No problem! We’ll provide the training—you just need to bring your commitment to earning a CDL permit with Passenger and Air Brake endorsements before your first day.

As a Transit Driver, you'll help create a welcoming, reliable, and respectful experience for all riders. If you're ready to be the friendly face our community counts on each day, we’d love to have you on board. Apply today and help drive positive change in Cedar Rapids!

About our Organization

At the City, we are committed to employing individuals who reflect our community’s diverse backgrounds and this position is crucial in the success and strategic direction of a growing and evolving community. We appreciate and leverage the vast experience individuals bring beyond the technical requirements of a job. If you are an individual with similar experience listed here please consider applying. Experience and skills combined with commitment to our core values is key to building a greater community now and for the next generation.

About our Community

Nestled in the heart of Iowa, Cedar Rapids is our vibrant and diverse community known for its rich history, culture, and natural beauty. Our city has a strong sense of community which can be seen at any of our numerous parks, recreational opportunities, and family-friendly events year round. You can also explore our thriving downtown district, filled with shops, restaurants, and entertainment options, or take a stroll along the Cedar River, which runs through the heart of the city. Cedar Rapids - Why you should live here!

About this Opportunity

Provides safe, courteous, and accessible public transportation by operating transit vehicles along designated routes. Delivers high-quality service ensuring passengers experience a welcoming environment.

The City of Cedar Rapids does not offer sponsorship for employment authorization.

Examples of duties

Job Duties and Responsibilities:

• Operates transit vehicles on scheduled routes in a safe and responsible manner.
• Provides respectful and inclusive service to all passengers, including individuals with disabilities, older adults, and people from diverse backgrounds.
• Collects and records fares accurately; operates fare collection equipment in line with department procedures.
• Responds to public inquiries and acknowledges concerns or complaints with professionalism and empathy.
• Prepares and submits required reports and record sheets daily.
• Provides assistance to passengers in compliance with ADA regulations and City policies, including operating wheelchair lifts/ramps and securing mobility devices.
• Conducts pre-trip vehicle checks and ensures the cleanliness, safety, and operational readiness of the bus.
• Performs post-trip inspections, including checking for lost items, securing the vehicle, and refueling.
• Shares accurate route, schedule, and fare information with passengers.
• Maintains reliable attendance and punctuality.
• Performs other related duties as assigned.

Qualifications

Required Education and Experience

• Previous experience operating buses or other CDL vehicles is preferred
• Experience providing customer service or working with the public is preferred
• Demonstrated ability to communicate clearly and respectfully
• Ability to work collaboratively with individuals of varied backgrounds and needs

Required Licenses or Certifications

• Must possess valid U.S. Driver’s License
• Valid Commercial Driver’s License (Class B) permit with passenger and airbrake endorsements and valid Medical Examiners Certificate required upon hire

Other Required Qualifications

• None

Supplemental information

Work Schedule

• Extra Board