Foundever

Transformation Project Manager (India)

Foundever  •  ₹2745k - ₹3843k/yr  •  Remote  •  1 hour ago
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Job Description

Join the Global Transformation Team at Foundever, where we are seeking two energized and motivated individuals to strengthen our Project Management expertise.

We take pride in structuring complex topics and breaking them down for diverse stakeholder groups, both internally and externally.

As a Project Manager, you will be responsible for planning, executing, and delivering initiatives within the Global Transformation Programme, as well as other key projects across Foundever. Your role will be crucial in ensuring projects are completed successfully, within scope, on time, and on budget, all while supporting Foundever’s transformation and continuous improvement efforts.

Key Responsibilities:

  • Lead the end-to-end management of projects within the Global Transformation Programme and other strategic initiatives.
  • Develop, monitor, and adjust comprehensive project plans to ensure alignment with project goals and organizational priorities.
  • Coordinate cross-functional teams, fostering collaboration and accountability to achieve project milestones.
  • Identify and mitigate project risks, proactively addressing issues to minimize their impact.
  • Provide regular and transparent updates to stakeholders at all levels, effectively communicating progress, challenges, and outcomes.
  • Promote and implement best practices in project management, capturing and disseminating lessons learned.
  • Ensure all projects adhere to Foundever’s policies, procedures, and quality standards.
  • Support change management activities to enhance the adoption of new processes, technologies, or ways of working.
  • Facilitate project meetings and workshops, ensuring effective documentation and follow-up on action items.

Skills & Qualifications:

  • Bachelor’s degree in Business, Project Management, or a related field.
  • Minimum of 2 years of Project Management experience.
  • Proven track record in managing diverse projects, particularly in transformation, process improvement, or technology initiatives.
  • Strong leadership, stakeholder engagement, and communication skills.
  • Proficient in project management tools (e.g., Smartsheet, MS Project, Asana, Trello).
  • Demonstrated ability to manage multiple priorities in a dynamic environment.
  • Project Management certification (PMP, PRINCE2, or similar) is a plus.
  • Change management experience or certification is advantageous.

Key Competencies:

  • Strategic Planning
  • Leadership
  • Change Management
  • Collaboration
  • Problem Solving
  • Results Orientation
  • Proactivity

Work Environment:

  • Competitive compensation package with a salary range of 2,744,825 to 3,843,105 INR per annum, DoE
  • Excellent learning and development opportunities in AI, technology, and the evolving BPO landscape.
  • Opportunities for growth within an expanding team.
  • Flexible working arrangements: fully remote or hybrid options available.
  • Possible global travel, though not frequently expected.

Continue your journey with Foundever and help drive impactful transformation initiatives that will shape the future of our business

Foundever

About Foundever

Foundever® is the next-generation service leader reinventing customer experience (CX). Our 150,000 people working across +45 countries partner with industry-leading brands to deliver integrated CX, digital operations and data solutions.

Each year we power 3.3 billion conversations in +60 languages to help more than 800 of the world’s top brands keep their promise in the moments that matter most. We simplify the complex CX landscape with scalable solutions that deliver seamless human experiences and solve real business and industry challenges. Using our people-led, technology-enabled and data-powered approach, we optimize and transform the customer and agent experience – changing the way things are done.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
Miami, FL
Year Founded
Unknown
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