Job Description

ABOUT US:

As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions.

With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take.

Find out more about life at Alter Domus at careers.alterdomus.com

Your role

The Transformation Program Lead is a high-impact, execution-focused role at the heart of our operational transformation agenda. Sitting within the Transformation Office, this individual acts as the on-the-ground engine of change — owning the end-to-end delivery of discrete process transformation initiatives, from diagnostic and design through to implementation and BAU handover.

This is not a strategy-only role. We are looking for someone who can think like a consultant and execute like an operator — structuring complex problems with rigour, driving workstreams to resolution, and embedding sustainable change that outlasts their tenure on any given initiative.

In this role you will partner with our Global Process Owners, operational teams in our global Client Delivery Centers, Product and Technology, as well as leaders across Client Delivery and in our Lines of Business to define and execute on our plans, in a regulated, client-centric, and compliance-minded environment.

The Ideal Candidate

You are highly analytical, exceptionally organized, credible with senior stakeholders, and deeply committed to tangible outcomes. You are energized by complexity and thrive when given a clearly defined mandate and the autonomy to deliver it. You hold yourself and your team to a high standard, and you take pride in building something that genuinely works — not just in theory, but in practice. You are equally comfortable in a boardroom presenting program status to the C-suite as you are working through the detail of a process map with an operations analyst. You don't wait to be told what to do next; you diagnose the situation, structure the path forward, and get on with it.

Your responsibilities

Program Delivery & Execution

• Take full ownership of the delivery of assigned transformation initiatives, managing scope, timeline, milestones, risks, and dependencies end-to-end.
• Develop and maintain detailed program plans, ensuring workstreams are sequenced logically, resourced appropriately, and progressing on track
• Drive a culture of accountability and pace across the program team, removing blockers and maintaining momentum
• Ensure robust documentation of processes, decisions, and outcomes throughout the engagement lifecycle

Problem-Solving & Issue Resolution

• Lead structured problem-solving across complex, ambiguous challenges — breaking down issues, forming and testing hypotheses, and driving to clear, actionable conclusions
• Proactively identify risks and issues; design and implement pragmatic mitigations before they escalate
• Apply analytical rigor and sound judgement to prioritize competing demands and make well-reasoned trade-offs

Stakeholder Management & Communication

• Serve as the primary point of contact for all stakeholders related to the assigned transformation initiative
• Build strong, trust-based relationships across business, technology, and operations teams
• Prepare and deliver high-quality reporting and updates to senior leadership, including written program status reports, risk dashboards, and executive briefings
• Navigate differing stakeholder perspectives with diplomacy, ensuring alignment and buy-in at each stage of the program

Team Leadership

• Lead, coach, and develop a team of 1–3 Business Analysts, providing clear direction, structured workstream ownership, and regular feedback
• Foster a high-performance, collaborative team environment with strong analytical and delivery standards
• Model best practice in problem structuring, communication, and stakeholder engagement for the wider team

Change Management & BAU Handover

• Design and embed the operating model, processes, controls, and performance metrics needed to sustain transformed ways of working
• Partner closely with BAU teams throughout the initiative to ensure they are equipped, trained, and ready to operate independently post-handover
• Execute clean, structured handovers at program close, including knowledge transfer, documentation, and transition support
• Move fluidly between transformation initiatives as each program concludes

Skills & Experience Required

Essential

• 7–12+ years of professional experience, with a strong track record in program management, transformation delivery, or management consulting at a top-tier firm or in a comparable internal role
• Demonstrated ability to lead complex, cross-functional programs from initiation through to implementation and handover
• Exceptional structured problem-solving skills — able to decompose ambiguous challenges, synthesize data, and drive to clear conclusions
• Outstanding stakeholder management capabilities, including experience presenting and reporting to C-suite or equivalent senior leadership
• Strong communication and storytelling skills — able to produce crisp executive-level written materials and facilitate high-stakes meetings with confidence
• Proven ability to prioritize effectively in fast-paced, high-ambiguity environments and manage multiple competing demands
• Experience building, directing, and developing small teams
• High levels of personal drive, ownership, and accountability

Desirable

• Domain knowledge in one or more of the following:
• Fund Administration (e.g., NAV production, investor reporting, transfer agency, custody operations, or related middle/back-office processes)
• Financial Services Technology (e.g., platforms, infrastructure, system implementations, or digital transformation)
• AI Enablement (e.g., GenAI adoption, process automation, AI-assisted workflows, or data-driven transformation)
• Prior experience working in or alongside a dedicated Transformation Office or equivalent centre of excellence
• Familiarity with change management methodologies (e.g., Prosci, Kotter) and/or project management frameworks (e.g., Agile, PRINCE2, PMP)
• MBA or equivalent advanced degree from a leading institution

WHAT WE OFFER

We are committed to supporting your development, advancing your career, and providing benefits that matter to you.

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.

Our global benefits also include:

• Support for professional accreditations such as ACCA and study leave
• Flexible arrangements, generous holidays, plus an additional day off for your birthday!
• Continuous mentoring along your career progression
• Active sports, events and social committees across our offices
• 24/7 support available from our Employee Assistance Program
• The opportunity to invest in our growth and success through our Employee Share Plan
• Plus additional local benefits depending on your location

Monthly base salary for this position is from 5,580 EUR to 6,600 EUR gross. Final offer will be determined based on your competencies, qualifications and professional experience

Equity in every sense of the word:

We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong.

We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. We take pride in creating a workplace where all our people are empowered to be truly invested in the alternative and bring their whole selves to work.

We are committed to ensuring a welcoming recruiting and onboarding process for everyone. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you.

(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)

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