Job Description

Ready for tomorrow?

At Telenet we believe technology makes the difference. We help our customers stay ahead, build relationships that last, and create a positive impact on society.

At Telenet Business our ambition is clear: become the preferred Managed Service Provider, proactively taking care of our customers' connectivity and ICT, together with strong partners.

You report to and work directly with the Tribe Lead for B2B Delivery & Services to drive the transformation of a 250+ people organization. This is a hands-on individual contributor role: no team to manage, high leverage, close to where decisions get made. Your direct peers lead organizations with sizeable teams and you do not.

We are looking for someone who is driven and ambitious. Someone who wants to learn quickly and take on more than they have handled before. We are looking for someone to step into this role for 2 or 3 years, and with a clear ambition to grow into leadership roles after that period. You will work closely together with the tribe lead, have more information than you expect, easier access than anyone and full trust and support.

You take the messy, important problems, structure them, and move them to done together in close collaboration with colleagues across our tribe and at all levels of the organization. One week that is a cost or process analysis, the next a go-live readiness plan or a cross-team program that nobody else owns yet. You can zoom out and think at a conceptual level and you can zoom in to understand how things really work today on the floor. You stand in front of a whiteboard, get on the same page with your peers, make a plan and then pull things into reality. You are the person who looks at how the organization runs and asks how to make it better, then makes it happen.

• Run priority transformation and improvement programs end to end, from problem definition to delivered result.
• Structure ambiguous problems gather the data, find the root cause, and turn it into a clear recommendation and plan.
• Build the analysis that supports steering and investment decisions across the tribe.
• Coordinate across the delivery and excellence teams, partners, and other circles to get things moving.
• Track what matters and keep programs honest on scope, timing and impact.
• Be the Tribe Lead's extra pair of eyes, ears, hands and extra brain on whatever is most important that quarter.

• You are comfortable with ambiguity and you take ownership without waiting to be told.
• You structure problems fast and you finish what you start. Track record matters more than years on a CV.
• You are strong with data and analysis and can turn a mess into a clear story and a decision.
• You are curious about technology and how operations work, and you care about the customer and people impact, not just the slide.
• You communicate clearly and build relationships across levels and teams.
• A consulting, transformation, operations or analytics background is a good fit. Telco or ICT experience is a plus, not a must.
• Fluent written and spoken English and Dutch

Our offer to you

At Telenet group, you get more than just an attractive gross salary. We strongly believe in results and ownership: we give trust but also expect commitment and impact. What you achieve truly matters.

• In addition to a thirteenth-month salary and holiday pay, you can count on an extensive package of extra benefits that supports you in your daily life as well as at work.
• An overview of our benefits:
• Mobility budget: compose your own mobility plan, you can opt fora company car or alternative mobility solutions
• Meal vouchers and eco vouchers
• Telework allowance or net expense allowance
• Mobile phone, mobile subscription, laptop, and employee discounts
• Collective bonus and individual bonus (aligned with your performance)
• Hospitalization insurance (including an ambulatory plan) and group insurance
• 20 days of paid leave and 12 compensatory days off
• We value your ongoing development, investing in growth via our internal learning platform, coaching, and on-the-job training. You will have opportunities to keep learning and further strengthen yourself in your role.
• We also prefer working closely together We believe strong teams form by frequent interactions and quick transitions. To facilitate a smooth onboarding and rapid integration for new employees, we expect you to be present in the office at least three days a week during the first six months. On other days, you can work remotely from home.
  
  What happens after you apply?
  
  Do you see a match with our position? Then we look forward to receiving your application. We always get back to you. When there’s a match, we will reach out to you to get acquainted and explain the next steps in our selection process.