BT is in the middle of a large modernisation effort that will deliver significant benefits for our customers, our colleagues, society, and our shareholders. Our transformation portfolio, which includes programmes across our Consumer, Business, Networks, Digital, Openreach, International and Corporate units, underpins our strategy and our ambitions for efficiencies and growth. The Group Transformation team plays a critically important role in driving that transformation, for example by shaping BT’s transformation strategy, driving the monthly transformation governance and reporting activities, leading assurance reviews in areas of concern, intervening early within programmes where performance or health are below expectation, and working in close collaboration with our unit transformation teams.
As TMO Lead you will run the Transformation Management Office at the centre of this effort. This is a delivery-facing leadership role where you own the management of the transformation portfolio by being accountable for its alignment to Group and unit strategy, portfolio governance, performance insight, assurance and escalation, while unit sponsors retain accountability for programme delivery and benefits realisation. You will work directly with unit CEOs, unit transformation directors and their leadership teams, providing an authoritative, evidence-based view of portfolio performance, emerging risks and the actions needed to improve delivery. You will also lead the simplification and redesign of our governance and reporting processes, so the TMO spends its time on insight and intervention rather than manual consolidation.
This role was created by bringing together the portfolio governance and programme assurance functions into a single office. You will shape what the combined TMO becomes, with the support of a small team and in collaboration with other members of the Group Transformation team, reporting to the Group Transformation Director.
The role works closely with the Group Transformation Director, Group Finance, unit transformation leads and senior stakeholders up to and including unit CEOs and Group ExCo members. Priorities will shift with the portfolio; the constant is accountability for governance and assurance that keep the portfolio anchored to BT’s strategy, provide reliable insight, enable timely decisions and drive corrective action.
Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:
You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.
BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.
BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.
Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.
We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.
We’re one of the world’s leading communications services companies. At BT Group, the solutions we sell are integral to modern life. Our purpose is as simple as it is ambitious: we connect for good.
There are no limits to what people can do when they connect. And as technology changes our world, connections are becoming even more important to everyday life.
Today, that’s truer than ever. The connections we make are helping solve the world’s biggest challenges such as the global pandemic, climate change and cyber security. Through the power of technology, we’re supporting customers to live, work and play together better.
