Arch Global Services (Philippines) Inc. is a proud member of the Arch Capital Group LLC ( www.archgroup.com), a globally recognized leader in insurance, reinsurance, and mortgage insurance solutions.
Established as the Group’s Global Service Operations (GSO) hub in the Philippines, Arch Global Services delivers critical support to Arch Capital’s worldwide network. We provide high-quality, high-impact business services across key areas such as Finance, IT, Risk, Actuarial, Operations, Project Management, Data & Analytics, and Shared Services.
At Arch, we believe in empowering our people with meaningful work, continuous learning, and a collaborative culture that values innovation, agility, and integrity. Our dynamic Manila and Cebu-based teams play a vital role in driving operational excellence and digital transformation for the Arch enterprise.
Joining Arch Global Services means being part of a fast-growing, high-performing organization that offers global exposure, professional development, and a strong commitment to work-life balance. If you’re looking to grow your career in a company that values talent, purpose, and potential — we invite you to build your future with us.
Be part of something bigger. Be part of Arch. Where the people is our biggest asset!
We are opening an opportunity for a Transformation Director; a strategic leadership role focused on driving enterprise-wide transformation across GSP.
This role will lead initiatives that strengthen a culture of ownership, accountability, stakeholder partnership, and operational excellence, while enabling the successful adoption of key transformation programs. The role works closely with GSP leadership, HR, and cross-functional partners to translate insights into actionable site-level strategies and sustainable change.
Note: A detailed Job Description (JD) is attached below
Key Scope (High-Level)
The Transformation Director will:
Partner with leadership to define and reinforce ways of working and leadership behaviors related to change initiatives
Establish measurement frameworks and dashboards to track culture, engagement, on adoption outcomes
Eligibility
Selection & Development Process
The hiring process is designed to ensure readiness for this strategic role:
Panel Interviews
Conducted with select GSP Senior Management
6-Month Development Assignment Program (DAP)
Selected candidate will undergo a structured development assignment to build capability and demonstrate impact
Confirmation for Promotion
Promotion to Transformation Director role will be confirmed upon successful completion of the DAP
Application Process
Submit their updated CV to hjacob@archgroup.com within the application period
Why Apply
This is a unique opportunity to:
Shape the GSP’s culture, engagement, and operating model related to transformation projects
Arch is a leading global insurer with operations in more than a dozen countries. We write insurance, reinsurance and mortgage insurance on a worldwide basis, with corporate headquarters in Bermuda.
Our customers value us as an innovative partner and dependable risk manager with decades of fresh ideas and solid results. Since our formation in 2001, Arch has grown organically, by building capacity in diverse lines of insurance, and through targeted acquisitions of businesses that enhance our offerings and fit our culture.
We see our employees as our greatest asset and we’re deeply committed to doing what’s right for our people and the communities where we live and work. That’s why we offer what matters to our expanding, diversifying team — from a collaborative and creative environment, to professional growth opportunities and forums to advocate for one another and spark change.
As a corporation, we support initiatives to improve housing, education and equity around the world. At the same time, we encourage our employees to give to the causes that matter to them by providing Volunteer Time Off and Matching Gifts programs.
Whether you’re looking for an insurance solution, a place to grow your career or simply to better understand what we offer our shareholders, we’re glad you’re here.
ATTENTION JOB SEEKERS
Arch Capital Group Ltd. (Arch) and its affiliates take your interest in working here very seriously.
If you receive a communication or email, please be vigilant to fraudulent activity asking you to submit any personal information. DO NOT send money or share any details with someone suggesting they can provide employment with Arch. Your information should only be entered into our official job portal.
Please know the following about our interviewing and hiring practices:
We never make job offers without a formal interview process. We never ask you to send money of any kind.
