Job Description

Our associates celebrate lives. We celebrate our associates.

The Transfer Specialist is responsible for safely and effectively transporting deceased individuals from hospitals, care homes and residences to our funeral homes.

Ideal candidates will have:

•Empathy and compassion – Excellent interpersonal skills are a must; the ideal candidate knows how to conduct themselves professionally to uphold our Company’s image and commitment to service excellence

•Team player skills – Collaborate with fellow professionals such as police, hospital staff and care facilities staffs to uphold our high standards and ensure families receive the best possible care

•Attention to detail - Follow protocols and accurately complete paperwork and deceased’s identification information

Our Transfer Specialists enjoy:

• Stability – Service Corporation International (SCI) includes the Dignity Memorial® brand and is North America’s largest provider of funeral, cremation, and cemetery services. Learn more at SCI-Corp.com

JOB RESPONSIBILITIES

Transfers

• Safely drives company owned professional vehicles to perform “first call” transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows processes for chain-of-custody, paperwork, and deceased identification
• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures
• For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression
• Enters deceased event information into proprietary software according to company procedures

• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets

Vehicle Maintenance

• Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
• Fuels vehicles as necessary
• Follows safety guidelines and expenditure processes
• Maintains personal protective and transfer supplies in vehicles including cleaning products
• Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection

Minimum Requirements

Education

• High School Diploma or equivalent

Licenses

• Drivers License: Current state/province issued driver’s license with an acceptable driving record

Experience

• At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred
• Experience in industry a plus

Knowledge, Skills and Abilities

• Ability work schedule to support business needs including weekends and nights
• Ability to communicate and maintain professional appearance when in contact with families of deceased
• Ability to work on-call weekends, nights and holidays rotation
• Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds

• Ability to drive in hazardous, heavy traffic, and weather conditions
• Basic computer skills required

WORK CONDITIONS

Work Environment

• Work indoors and or outdoors during all seasons and weather conditions
• Local and/or multiple location traveling required
• Comply with Field dress code policy

Work Postures

• Frequent, continuous periods of time standing, up 6 hours per day
• Climbing stairs to access buildings frequently

Physical Demands

• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
• Lifting, pushing, pulling up to 75 pounds

Work Hours

• Working beyond “standard” hours as the need arises
• Local travel up to 100% using company vehicle

Compensation

$18.00/Hourly

Postal Code: 45331Category (Portal Searching): OperationsJob Location: US-OH - Greenville