Our associates celebrate lives. We celebrate our associates.
The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position will collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously drive company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.
JOB RESPONSIBILITIES
Transfers
Safely drives company owned professional vehicles to perform “first call” transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows processes for chain-of-custody, paperwork, and deceased identification
Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures
For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression
Enters deceased event information into proprietary software according to company procedures
Transports caskets to airports, care centers, or funeral homes; assists with moving caskets
Vehicle Maintenance
Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
Fuels vehicles as necessary
Follows safety guidelines and expenditure processes
Maintains personal protective and transfer supplies in vehicles including cleaning products
Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection
Minimum Requirements
Licenses
Valid driver’s license with an acceptable driving record
Experience
At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred
Knowledge, Skills and Abilities
Ability work schedule to support business needs including weekends and nights
Ability to work on-call weekends, nights and holidays rotation
Ability to lift up to 100 pounds; push/pull up to 300 pounds
Ability to drive in hazardous, heavy traffic, and weather conditions
Basic computer skills required
WORK CONDITIONS
Work indoors and or outdoors during all seasons and weather conditions
Local and/or multiple location traveling required
Comply with Field dress code policy
Frequent, continuous periods of time standing, up 6 hours per day
Climbing stairs to access buildings frequently
Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
Lifting, pushing, pulling up to 75 pounds
Working beyond “standard” hours as the need arises
Local travel up to 100% using company vehicle
Pay
Postal Code: K1N 5K4Category (Portal Searching): OperationsJob Location: CA-ON - Ottawa
Service Corporation International (NYSE:SCI), headquartered in Houston, Texas, is North America’s leading provider of death care products and services. As of September 30, 2016, SCI operates 1,531 funeral service locations and 471 cemeteries (including 262 combination locations), which are geographically diversified across 45 states, eight Canadian provinces, the District of Columbia, and Puerto Rico. Through its businesses, SCI markets the Dignity Memorial® brand which offers assurance of quality, value, caring service and exceptional customer satisfaction. For more information about Service Corporation International, please visit www.sci-corp.com. For more information about Dignity Memorial, please visit www.dignitymemorial.com. As used herein, “SCI” or the “Company” refers to Service Corporation International and all of its affiliated companies.
