Job Description

Position Title & Department:

Transfer Process Specialist; Undergraduate Admissions
Posting #

5566

Department Description:
Undergraduate Admissions celebrates innovative thinkers who are determined to create lasting change. Our students and faculty members embrace change and relish being part of a globally-minded community of scholars.
University Description:

The University of San Diego, an engaged and contemporary Catholic institution, was founded by the Diocese of San Diego and the Society of the Sacred Heart in 1949. Governed by an independent board of trustees since 1972, USD remains committed to a liberal arts education grounded in the Catholic intellectual tradition and the pursuit of truth, goodness and beauty. Inspired by this centuries old tradition of Catholic higher education, the University welcomes people of all faith traditions and any, or no, religious background. The future success of USD relies on the contributions of those who seek to foster the development of engaged global citizens and an earnest confrontation of humanity’s urgent challenges

Detailed Description:

The Transfer Process Specialist provides essential administrative and operational support for domestic undergraduate transfer evaluation and articulation. This role ensures the accurate, efficient, and timely processing of transfer credits in alignment with university policies. The Specialist serves as a key coordinator for the transfer credit workflow—from initial course articulation to student record validation—while providing technical and procedural guidance to students, faculty, and admissions staff. By maintaining the integrity of transfer data in Banner, the Specialist supports the University’s commitment to a seamless transition for transfer and non-traditional students.

Duties and Responsibilities:

Transfer Evaluation and Processing

• Credit Assessment: Performs transcript evaluations and awards transfer credit, ensuring consistent application of established policies to fulfill degree requirements.
• Data Validation: Monitors Transfer Credit Reports and validates course input against official transcripts to ensure 100% accuracy.
• Appeal Coordination: Facilitates the Pre-USD Appeal process by acting as a liaison between students, faculty, and the Articulation Officer.
• Special Populations: Conducts ad-hoc evaluations for student-athletes, military-connected students, and readmitted students, including processing AP, IB, and CLEP results.
• System Maintenance: Maintains Banner data for articulation agreements (e.g., IGETC) and partner institutions.
• Continuous Improvement: Identifies workflow bottlenecks and recommends improvements to the Senior Transfer Specialist to enhance processing speed and data integrity.

Course Articulation & Banner Maintenance

• Record Entry: Enters and maintains articulation records in Banner for courses approved by the various Articulation Officers across campus (College of Arts & Sciences, School of Business, etc.).
• Attribute Management: Maintains core attributes in the system as approved by the Core Curriculum Committee.
• Quality Control: Reviews articulation entries to ensure alignment with USD’s core curriculum and accreditation standards.
• Technical Support: Provides Banner system guidance and troubleshooting support to staff involved in articulation entry.

Student Record Management & Communication

• Direct Student Support: Counsels prospective and enrolled students regarding their transfer credit reports via phone, email, or in-person.
• Workflow Management: Updates transfer work received through the Petition to Transfer Credit workflow and manages document imaging/indexing in Xtender.
• Complex Case Resolution: Analyzes complex transfer cases (e.g., split-unit solutions) to determine appropriate coding in Banner.
• Outreach: Proactively communicates with students regarding missing final transcripts or revised test scores (AP/IB).

Departmental Support & Other Duties

• Operations Backup: Assists with other operational duties, including processing enrollment verifications, admission application processing, and handling incoming correspondence.
• Committee Participation: Represents the transfer processing perspective on interdepartmental task forces or committees as assigned.
• Event Support: Supports campus-wide initiatives such as Grad Fest and transfer student orientation events.

Background check: Successful completion of a pre-employment background check.

Degree Verification Requirement Persons offered employment in this position will be required to provide official education transcripts for degree verification purposes.

Job Requirements:

Minimum Qualifications:

• Bachelor’s degree in a related field required. Substitution: A High school diploma plus two additional years of work experience may substitute for Bachelor’s degree, at the rate of two years of education is equivalent to one year of work experience.
• Minimum of 1 year of experience in transfer evaluation, registrar services, or student records management.
• Strong proficiency in Banner (or a similar Student Information System) with specific experience in articulation or transfer modules.

Performance Expectations - Knowledge, Skills and Abilities:

• Exceptional attention to detail and the ability to interpret complex academic policies and accreditation standards.
• Strong interpersonal and communication skills to effectively explain technical credit evaluations to students, parents, and faculty verbally and in writing.
• Proven ability to manage high volumes of data and meet a 24-hour processing standard during peak cycles.
• Proficiency with Microsoft Office (specifically Excel), document imaging software, and virtual collaboration tools.

Posting Salary:

$24.39 - 27.79 per hour; Excellent Benefits

The University of San Diego offers a very competitive benefits package including; medical, dental, vision, a retirement contribution given to you by the University, and access to on-campus Fitness Centers. Please visit the benefits section of our website to view all of the perks and benefits that USD has to offer. USD: Human Resources: Benefits

The salary range provided in this posting reflects what we reasonably expect to pay for this position. Actual compensation offered or earned is dependent on experience, education and other factors including departmental budget.

Special Application Instructions: Resume and Cover Letter Required

Click the 'Apply Now' button to complete our online application. In addition, please upload a cover letter and resume to your application profile for the hiring managers’ review. If you have any questions or difficulties please contact the Employment Services Team at jobs@sandiego.edu.

Additional Details:

Hours: 37.5 hours per week

Closing date: June 1, 2026

Note External job postings will be up for at least three days. After that time, applications will be reviewed by the hiring manager/committee throughout the posting period. A candidate may be selected at any time which could then close this posting on a date earlier than listed.

The University of San Diego is a smoking and tobacco-free campus. For more information, visit www.sandiego.edu/smokefree.