Job Responsibilities
Handle mutual fund account opening and maintenance processes.
Process mutual fund transactions, account reconciliations, and related operational activities.
Execute operational tasks with fund companies and central securities depositories/platforms.
Provide client service and resolve inquiries or operational issues.
Assist in project planning and implementation.
Perform system operations and testing for onshore mutual funds, including ETFs.
Experience with ETF-related operations is preferred.
Perform other duties assigned by management.
Job Requirements
Bachelor's degree or above in Business Administration, Finance, Accounting, or a related field.
Associate 2 (A2): 3 to 5 years of experience in shareholder services, client servicing, or operations within asset management companies, banks, or securities firms.
Senior Associate (SA): 7 to 10 years of experience in shareholder services operations within the asset management industry.
Intermediate English proficiency; speaking and listening skills are preferred.
Relevant asset management or investment trust and consulting certifications are required.
Proactive and enthusiastic, with strong communication and interpersonal skills.
Strong learning agility and ability to work effectively in a team environment.
Detail-oriented, patient, and able to perform well under pressure.
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
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Read our CEO Statement
At State Street, we deliver leading investment platforms, data, expertise, and solutions that accelerate performance and better decision making.
With over 200 years of global financial leadership, we equip institutional investors through a comprehensive suite of capabilities:
Investment Services: Integrated front-to-back solutions across custody, accounting, and operations.
Investment Management: Index and active strategies from one of the world’s largest asset managers.
Markets: Multi-asset trading, FX solutions, and data-driven research to enhance portfolio value.
Who We Are
• 50,000+ employees worldwide
• Active in 100+ markets
• #1 in ETF servicing
What You’ll Find Here
• Executive perspectives and thought leadership
• Timely market commentary and macro insights
• Our views on investment operations, ETFs, private markets, and digital finance
• Stories reflecting our culture, values and commitment to diversity and inclusion
