Job Description

Job Summary/Basic Function:

Provides technical support for programs and organizational activities to convey information, determine compliance, and resolve controversial situations; acts as a resident expert in the implementation and maintenance of technical program guidelines; performs related work.

Department Overview:

The Office of the Registrar ensures institutional compliance and safeguards the integrity of academic records by managing critical student data, academic histories, and policy implementation to support students, faculty, and staff.

The Office of the Registrar serves as the central hub of the University, with a team dedicated to supporting students and the campus community throughout the academic journey. We assist with transcripts, registration and course scheduling, transfer credit and graduation evaluation, determination of Idaho residency for tuition purposes, and catalog information. We are currently recruiting a Transcript and Graduation Evaluator to join our team.

Level Scope:

Applies skills and job knowledge in area of specialization; may adapt procedures, operations, techniques, tools, materials, and/or equipment to meet needs of area of specialization; may work on non-routine tasks; resolves issues/makes working decisions within area of specialization or responsibility with minimal supervision.

Please note, this position is not eligible for visa sponsorship.

Essential Functions:

Transcript and Graduation Evaluation:

• Conduct comprehensive degree audits and graduation evaluations, process applications, update records, and handle academic adjustments to ensure all university requirements are met for degree conferral.
• Transfer Credit and Nontraditional Credit Evaluation
• Evaluate and apply transfer, military, and nontraditional credit by interpreting articulation agreements, ACE recommendations, and university policies to independently determine degree applicability.
• Transfer Equivalency and Curriculum Management
• Manage and update course articulation rules in the Transfer Evaluation System (TES) to align incoming coursework with the current institutional curriculum and catalog policies and changes.
• Student Records and Academic Systems Administration
• Manage student records, academic transactions, and electronic workflows via Perceptive Content and related systems, ensuring data accuracy and compliance.
• Policy Interpretation, Consultation, and Technical Expertise
• Serve as the subject-matter expert on academic policies and degree processes, interpret complex university policies and procedures, and ensure compliance with institutional, state, and accreditation requirements when assisting students, faculty, and staff.
• Perform other duties as assigned

Knowledge, Skills, Abilities:

Ability to balance competing priorities and time-sensitive tasks, leveraging strong written and verbal communication skills and expertise in Google Workspace and Microsoft Office Suite.

Minimum Qualifications:

Experience: monitoring record systems to identify and correct errors; interpreting, explaining, and applying laws, regulations, and complex policies for multiple or highly specialized programs; analyzing information and researching a variety of sources to identify and resolve problems or issues; dealing with individuals from varying backgrounds in stressful situations; entering and retrieving data using a computerized record system; composing and proofreading business correspondence.

Preferred Qualifications:

• Bachelor's degree
• Experience working in higher education

Salary and Benefits:

$20.28 hourly. Boise State University provides a best-in-class benefits package, including (but not limited to):

• 12 paid holidays AND the University is closed between Christmas and New Year's (requires use of 3 vacation days)
• Between 12-24 annual paid vacation days for full-time Professional and Classified staff depending on position type and years of service
• 11.96% University contribution to your PERSI retirement fund (Classified employees)
• Excellent medical, dental and other health-related insurance coverages
• Tuition fee waiver benefits for employees, spouses and their dependents
• See our full benefits page for more information!

Required Application Materials:

• Resume or CV detailing work history, education, and qualifications
• Cover letter addressing interest in this specific position
• Three references, including at least one direct supervisor

About Us:

Nestled along the Boise River and steps from the state capitol, Boise State University fosters a vibrant and welcoming academic environment that fuels student and employee success. We’re a trailblazing institution, nationally recognized for our innovative spirit and commitment to positive impact on Idaho and beyond.

Boise State is proud to be recognized by Forbes as the only Idaho employer listed in the top 100 of all national midsize and large employers. We’re building a thriving community of faculty and staff whose unique skills, experiences, and perspectives come together to create a rich and rewarding academic experience. Applications from all backgrounds are welcomed.

Learn more about Boise State and living in Idaho’s Treasure Valley at https://www.boisestate.edu/about/