Job Description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Transcranial Magnetic Simulation Technician - Behavioral Health

Location

Cleveland

Facility

Cleveland Clinic Main Campus

Department

NI Administration-Neurological Institute

Job Code

C99864

Shift

Days

Schedule

8:00am-5:00pm

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

The Transcranial Magnetic Stimulation (TMS) Technician provides direct patient support and administers Transcranial Magnetic Stimulation treatments for patients experiencing depression and other behavioral health conditions. Working closely with psychiatrists and behavioral health providers, this role is responsible for positioning patients for treatment, applying TMS therapy according to individualized treatment mapping and protocols, monitoring patient comfort and response before, during, and after treatment sessions, and documenting care within Epic. Additional responsibilities include administering psychiatric survey scales, writing progress notes, coordinating appointments, conducting patient outreach and follow-up communication, and providing compassionate support throughout the patient’s treatment journey. This role involves frequent patient interaction throughout the day, as many patients receive multiple treatment sessions daily.

A caregiver in this role will work 8:00am to 5:00pm with no weekends or holidays. This role will be stationed within the Mellon Building which will eventually be moved into the exciting and innovative brand new Neuro Building at CC Main Campus.

A caregiver who excels in this role will:

• Provide excellent patient care and treat patients with compassion.
• Provide support, reflective listening, and compassion to patients struggling with depression and/or anxiety.
• Administer TMS treatments according to specific prescribed protocols. Set up the TMS medical device and monitor all aspects of the treatment sessions for patient comfort and treatment accuracy.
• Troubleshoot and resolve issues with coil contact and TMS system setup throughout treatment while maintaining patient comfort.
• Administer psychiatric rating scales. Complete daily session progress notes.
• Perform various tasks related to administration, patient care, and TMS treatment.
• Monitor patient before, during and after treatment sessions.
• Utilize strong, intuitive communication skills (verbal & written) with patients and staff.
• Contribute to a positive work environment.
• Act courteously and with tact in dealing with patients and caregivers at all times.
• Maintain patient confidentiality and HIPAA certification.
• Follow established treatment protocols and office procedures and make a positive contribution to potential improvements.
• Maintain a high degree of accuracy and professionalism regarding all the details of the job.

Minimum qualifications for the ideal future caregiver include:

• High school diploma or equivalent
• English language
• TMS certification (will be provided on the job)

Preferred qualifications for the ideal future caregiver include:

• Prior experience in a medical office, especially working with the patient population

Physical Requirements:

• Manual dexterity to operate office equipment.
• May require extended periods of standing, walking or sitting.
• Good visual acuity through normal or corrected vision.
• Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects.
• Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster

Cleveland Clinic is pleased to be an equal employment opportunity employer.