Job Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Major Duties and Responsibilities

• Review and support with day-to-day quotations
• Support product with checking local charges and agreement quotes to ensure we minimize potential branch losses.
• Have thorough knowledge of the Transcon product including export and import database.
• Plan and support with huddles and monthly meetings to discuss market intelligence and delegate workloads within the team.
• Attend the weekly branch Sales meeting and facilitate discussions on Transcon with market updates and trends.
• Take an active role in the transition of new business/ updates to existing business.
• Grow department Revenue in line with District budget target and management expectations.
• Supporting with BNP, AJAX, CLH, and internal financial reports to ensure that the Air Import department is showing clean financial accounting throughout all financial reports.
• Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings.
• Be open to implementing new system changes and enhancements into your department.
• Be involved and suggest system/process improvements.
• Review and conduct staff appraisals and one to one meeting timely in line with the 3+1 Initiative, including GOALS and required SKILLS.
• Assist supervisor and key staff with goal setting and monitoring development.

Qualifications

Skills & Qualifications

• Written and verbal communication skills
• Leadership
• Emotional intelligence
• Leading change
• Adaptability
• Presentation skills
• Analytical thinking
• Problem solving
• Strategic Planning
• English language proficiency is a MUST.
• Spanish language proficiency/native is PREFERIBLE.
• 4 + years of industry specific qualification (country specific)
• Strong market and competition knowledge
• Good Microsoft Office skills (Excel, Word etc.).
• Proven negotiation skills
• Excellent organizational skills, time management skills in addition to a professional manner
• A proven history of providing exceptional customer service at all levels
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
• Management and resolution skills, with ability to handle sensitive situations in a constructive and professional manner.
• Delivering feedback, addressing underperformance and managing expectations with diplomacy.
• Resilience and stress management.
• Change communication skills, ensuring clarity, engagement and buy-in during periods of change
• Cultural awareness and empathy, especially in diverse teams and cross-functional environments

Additional Information

Expeditors offers excellent benefits

• Great work environment
• Career development and progression plan
• Internal and external training (+52 hours per year)
• Access to the Employee Stock Purchase Plan (ESPP)
• Private health and life insurance
• Flexible compensation package

The initial salary range for this position is €36,000 – €42,000 gross per year, depending on skills, experience, and role-related qualifications.

The company does not discriminate in its employment decisions on the basis of race, gender, sexual orientation, gender identity or expression, marital status, age, color, religion, beliefs, national origin, disability, or any other characteristic protected under applicable law.