Pets at Home

Transactional Accounts Assistant - 12 Month FTC

Pets at Home  •  Hybrid  •  17 days ago
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Job Description

Are you detail‑driven, organised and enjoy keeping things running smoothly? Join Pets at Home and play a vital role supporting the financial operations behind our growing veterinary business.

About the role

As a Transactional Accounts Assistant, you’ll support the Vets Finance Team by accurately processing day‑to‑day financial transactions and keeping our finance systems (including SAP) up to date and reliable. You’ll be trusted to maintain the integrity of core transactional activities while providing responsive, friendly support to practice colleagues and external partners such as insurers and charities.


The role offers a 12-month fixed-term contract (to support internal moves) and hybrid working (two office days per week) from our Support Office in Handforth, Cheshire.

What you’ll be doing

  • Posting accurate journal entries and maintaining clean financial records
  • Performing bank reconciliations and allocating payments/receipts
  • Responding to finance queries via email and phone with a customer focussed approach
  • Working closely with insurers and charities to exchange information smoothly
  • Resolving straightforward transaction issues and knowing when to escalate
  • Adhering to financial controls and flagging issues promptly
  • Retrieving and managing financial data to support decision‑making
  • Supporting wider accounting tasks as needed

What you’ll bring

Essential

  • Background in office administration
  • Confident computer skills
  • Working knowledge of Excel (basic formulas and formatting)
  • Strong attention to detail and numeracy
  • Clear communication and a helpful, responsive mindset

Desirable

  • Experience in a fast‑paced finance environment
  • Exposure to SAP or similar finance systems

Why Pets at Home?

You’ll be part of a supportive finance team within a purpose‑led business that truly cares about pets, people and communities. We offer a collaborative environment where your accuracy, organisation, and customer focus will make a real difference to our veterinary practices.

Sound like you? We’d love to hear from you!

Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!

#LI-DNI

Pets at Home

About Pets at Home

Since 1991, when we were a wholesaler with a team of just 15, we’ve been focused on getting better every day. By putting pets before profit, working as a team and taking pride in everything we do, we’ve grown into a 451 store network with more than 8,913 colleagues working in our Stores, Grooming Salons, Distribution Centres and Support Office.

We are the UK’s leading pet specialist, providing pet owners with all their product needs, as well as our Vets for Pets practices and Grooming salons. We support our colleagues to work with pride and passion, to bring honesty and integrity to work every day, and to do it all with a sense of fun and fearlessness. We never shy away from having the important conversations and doing what we say we’ll do.

Our values and behaviours are practiced daily across the business and are what really makes us an enjoyable, exciting place to work. We're always striving to develop and reward our colleagues with an extensive in-house series of training programmes, wellbeing initiatives and a comprehensive benefits package. In 2018 we were delighted to be voted top 5 in the Great Place to Work UK’s Large category.

Our colleagues are central to the success of the business and are fully trained in pet care and dedicated to animal welfare. Pets are central to everything that we do and 93% of colleagues have their own pets too!

If you like the sound of life at Pets at Home, you can find out more on our dedicated careers site: https://www.petsathomejobs.com/

Industry
Retail & Ecommerce
Company Size
5,001-10,000 employees
Headquarters
Handforth, GB
Year Founded
1991
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