Job Description

Location: Sunnyvale, CA or New York, NY (hybrid)

Employment Type: Contract

About the Role

Join the international Risk & AML Compliance team of a global digital payments company. You’ll investigate transaction monitoring alerts across the company’s U.S. and international business, analyze customer and transaction activity, find potential financial crime risk, and escalate cases when needed. You’ll work closely with data analytics, business development, seller support, and risk technology teams to improve alert review quality and TM processes.

What You’ll Do

• Review and investigate TM alerts according to internal procedures, SLAs, and AML requirements
• Analyze transaction patterns, customer profiles, account activity, and counterparties to judge whether activity fits expected behavior
• Identify red flags, suspicious patterns, and unusual activity that needs further review
• Document investigation steps, evidence, rationale, and conclusions clearly
• Escalate potentially suspicious or higher-risk cases to the right teams
• Prepare case summaries and investigative narratives for internal escalation and SAR review
• Use CDD/EDD, PEP, sanctions, and other risk information in your investigations
• Flag recurring alert patterns, gaps, or process issues, and work with analytics and technology teams on improvements
• Keep accurate case records and handle sensitive information according to policy

What We’re Looking For

• 2+ years in AML, financial crime, or risk operations; direct experience reviewing or investigating TM alerts strongly preferred
• Proven ability to analyze customer and transaction activity, identify AML red flags, document findings, and escalate suspicious activity
• Familiarity with TM workflows, AML typologies, and industry investigative standards
• Working knowledge of KYC/KYB, CDD/EDD, PEP, and sanctions screening
• Strong analytical judgment, attention to detail, and ability to manage a caseload against deadlines
• Collaborative and able to work independently; clear communicator across teams
• Excellent written and spoken English; Mandarin Chinese preferred
• Experience in e-commerce, payments, MSBs, or financial services preferred
• Bachelor’s or advanced degree in Accounting, Finance, Law, or a related field, or equivalent experience. CAMS (or progress toward it) preferred