Job Description

CooperSurgical is a leading fertility and women’s healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. As a division of CooperCompanies, we're driven by a unified purpose to enable patients to experience life's beautiful moments. Guided by our shared values – dedicated, innovative, friendly, partners, and do the right thing – our offerings support patients throughout their lifetimes, from contraception to fertility and birth solutions, to women’s and family care, and beyond. We currently offer over 600 clinically relevant medical devices to healthcare providers, including testing and treatment options, as well as an innovative suite of assisted reproductive technology and genomic testing solutions. Learn more at www.coopersurgical.com.

Essential Functions & Accountabilities:

1. Lead the review and continuous improvement of the training matrix, courses, and programs, ensuring alignment with business goals and compliance requirements.

2. Analyze and implement advanced training techniques and technologies. Lead initiatives to improve training effectiveness and efficiency and ensure follow-up on implemented improvements.

3. Provide high level of guidance and mentorship to trainers to ensure standardization, quality, and innovation in the training process.

4. Lead the end-to-end design, development, and continuous update of multimedia training resources and aids—including videos, photographs, interactive content, and other educational materials. Ensure all content aligns with operational standards and learning objectives, and remains current, relevant, and effective for training purposes.

5. Actively participate in the onboarding process for NH and provide necessary regulatory training during induction.

6. Analyze training KPIs (e.g., flexibility, lead time, learning curves, yield, output) and generate reports to support strategic decision-making.

7. Lead initiatives to improve training outcomes, including yield, productivity, and employee performance through data-driven process enhancements.

8. Design and implement standardized training procedures, and documentation in collaboration with cross-functional teams.

9. Support the assessment tools to measure the effectiveness of instruction and determine the impact of training on employee skills and KPIs.

10. Coordinate and support internal and external audits related to GDPs, GMPS, 6S, and EHS training compliance.

11. Oversee the maintenance and continuous improvement of the training room and equipment, ensuring readiness and compliance.

12. Design and deliver advanced train-the-trainer sessions to build internal training capabilities across departments.

13. Manage Certification Systems ensuring accurate and timely documentation of employee certifications and training records.

14. Coordinate effectively with supervisors and the Document Control Center (DCC) to manage training priorities and ensure timely support for documentation needs.

15. Lead the identification and procurement of training-related equipment and materials, ensuring alignment with budget and training goals.

16. Provide training support for product transfers and new product introductions, ensuring readiness and compliance.

17. Facilitate or support continuous improvement events, applying training expertise to drive sustainable results.

18. Perform other duties and tasks assigned by management.

Knowledge, Skills and Abilities:

• Proven ability to lead and coordinate training initiatives across multiple departments, ensuring alignment with operational and strategic goals.

• Strong knowledge and understanding of applicable laws and regulations, including FDA, ISO standards, and other industry-specific compliance regulations.

• Ability to interpret and apply complex technical documentation such as engineering drawings, standard operating procedures (SOPs), and technical manuals.

• Committed to delivering high-quality service to internal and external customers, with a proactive approach to problem-solving.

• Strong, clear, and assertive communication skills, both verbal and written, to influence, instruct, and collaborate effectively at all organizational levels.

• High ability to manage multiple priorities and assignments simultaneously while maintaining focus on deadlines and objectives.

• High sense of ownership and dedication to supporting the development and performance of internal customers.

• High skills in delivering effective adult training using needs-based approaches, interactive techniques, and strategies tailored to diverse learning styles.

• Strong focus on accuracy and precision in training content, documentation, and execution.

• Demonstrates high emotional intelligence, patience, and professionalism when addressing challenging behaviors or learning barriers.

• Solid teamwork skills and great command of following instructions and share with the personnel.

• Strong ability to influence stakeholders and negotiate priorities to support training objectives and continuous improvement.

Experience:

• Minimum 5 years of experience in the manufacturing process

• Desired Trainer/Training Leader experience / Previous experience teaching personnel

• Demonstrated advanced computer skills

• Train the trainer Certification (Ability to coach and train trainers)

Education:

• Bachelor’s degree in Secondary Education.

• Technical Degree in careers like: Quality, Supervision,

• Engineering or Administration Studies in progress of 25%

• Strong knowledge of MS Office (Excel, Word, PowerPoint, Canva, etc.). For excel is required advanced level.

• English Level Intermediate / advanced

Performance Measures:

• Safety Metrics during the training process

• Cost Saving performance

• Training Flexibility

• Training Above Curve

• Training Stations Coverage (Training Area and Production Lines)

• % IDPs

• Implemented Improvement Ideas