Job Description
Company Profile
80 years and countless innovations later, JCB is the world’s largest privately-owned
manufacturer of construction and agricultural equipment. At 23 plants spanning four
continents—and countries including the United States, the United Kingdom, India and Brazil—
JCB manufactures a range of more than 300 products including telescopic handlers, backhoe
loaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track
loaders, Access aerial work platforms, rough terrain forklifts, and tractors.
JCB people are at the heart of our business and as a family-owned business we answer to our
customers, not a group of shareholders. That freedom allows us to concentrate on developing
the latest technologies and incorporating them into our equipment. We focus on what our
customer needs on the jobsite – a machine that holds up in the toughest environment and
increases their productivity.
At JCB, we stand behind our products – and our name.
Position Purpose
The Training Supervisor is responsible for leading and overseeing technical training
operations within the manufacturing environment. This role drives onboarding, orientation,
and on-the-job training programs to ensure employees are properly trained, certified, and
aligned with operational standards.
This position also partners closely with Operations and Quality leadership to build a capable,
compliant, and continuously improving workforce.
Position Type
Exempt
Major Tasks, Responsibilities & Key Accountabilities
• Supervise, coach, and support Technical Trainers responsible for shopfloor training and
development
• Lead and facilitate new hire orientation and onboarding programs
• Oversee cross-training, certification, and skills development for shopfloor employees
• Conduct training needs assessments and develop training plans aligned with operational
priorities
• Maintain a centralized training calendar for onboarding, refresher, and role-based
training
• Audit training completions and ensure accurate tracking and compliance
• Deliver Team Leader orientation and ongoing leadership training programs
• Partner with Operations and Quality Group Leaders to ensure training alignment across
departments
• Ensure training processes are standardized and consistently executed across shifts
• Evaluate training effectiveness and implement improvements to enhance workforce
capability
• Promote a culture of continuous improvement, learning, and development
Minimum Qualifications
• Bachelor’s degree in Human Resources, Organizational Development, Education,
Business, Engineering, or related field
• 7–10 years of experience in manufacturing, technical training, workforce development,
or operations
• Strong facilitation, coaching, communication, and organizational skills
• Knowledge of adult learning principles and instructional methods
• Proven experience delivering training to hourly workforce and frontline leadership
Preferred Qualifications
• Experience supporting safety, quality, or continuous improvement initiatives
• Working knowledge of OSHA, GMP, ISO, or similar manufacturing standards
• Experience training Team Leaders or first-line supervisors
• Lean, Six Sigma, or adult learning certifications
• Bilingual (English/Spanish)
Knowledge, Skills, Abilities & Competencies
• Strong people leadership and coaching ability
• Effective operational decision-making skills
• Strong communication and collaboration across cross-functional teams
• Organized, proactive, and results-driven mindset
• Ability to influence and build partnerships with Operations and Quality leaders
Job Conditions
• Both office environment and occasionally manufacturing/factory environment
• Subject to noise and temperature changes
Physical Requirements
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential
functions.
While performing the duties of this job, the employee is regularly required to:
• Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• The employee is occasionally required to stand and walk.
• The employee must frequently lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, depth
perception, and ability to adjust focus.
JCB is an equal employment opportunities (EEO) employer in accordance with applicable
federal, state and local laws. JCB complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.
JCB Inc. is not currently hiring individuals for this position who now or in the future require
sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at
https://www.jcb.com/en-gb/about/careers.
Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications
required of employees assigned to the job.
