Job Description

THE ROLE

OPTIMIZE, ENABLE, INNOVATE!

RESPONSIBILITIES

• Lead and execute training strategy to support business objectives and enhance BA performance across counters
• Provide field coaching and mentorship to Beauty Advisors, Counter Managers, and senior team members through regular store visits
• Deliver structured training programs including product knowledge, selling skills, makeup techniques, and customer experience
• Act as a role model in makeup application, demonstrating professional techniques (e.g. mini makeovers, consultation flow, trend looks) to elevate frontline capability
• Build strong relationships with frontline teams to understand business needs and identify skill gaps, providing actionable coaching and solutions
• Oversee and ensure smooth execution of all training logistics (training calendar, materials, attendance, venue setup)
• Support Training Manager in developing and localising training materials, including translations and content enhancement
• Monitor training effectiveness and BA performance, providing feedback and recommendations for continuous improvement
• Collaborate with cross-functional teams (Retail, Marketing, PR) to ensure alignment on product launches and service standards
• Lead onboarding and development of new hires, ensuring a consistent and high-quality training experience

YOU ARE A COTY FIT

You are passionate about developing people and driving performance. As a Training Supervisor, you bring both hands-on coaching experience and strong makeup expertise, with the ability to inspire and influence teams.

You should also have:

• Proven experience as a Training Executive, Senior Trainer, or similar role, with leadership exposure
• Strong background in the beauty industry, with solid makeup application skills (essential)
• Ability to demonstrate and coach makeup techniques confidently on counter
• Excellent communication and influencing skills, with the ability to motivate teams at different levels
• Strong coaching, mentoring, and stakeholder management capability
• Highly organised with strong multitasking and planning skills
• Analytical mindset with ability to track performance and training effectiveness
• Proactive, hands-on, and comfortable working in a fast-paced retail environment
• Additional training or makeup certification is a plus
• 60% Field Coaching / 40% Office & Training Planning

If you’re ready to support and shape the future of beauty, we want you on our team!

WHAT WE OFFER

This is a unique role with a genuine opportunity to make an impact. You’ll get to work in a diverse environment with a team of professionals who are passionate about the work they do and know how to have some fun along the way.

Coty’s global omni-working policy provides the option to work up to 50% of your month remotely. We believe that a more flexible philosophy of remote working will give everyone the freedom to choose what works for their individual circumstances and empower them to always perform at their best.

ABOUT US

Our people make us who we are. They are the brightest minds bringing the boldest ideas to life every day. If you’re the kind of person who refuses to settle, if you want to think bigger, learn faster and go further than you ever thought possible – we’d love to hear from you. Coty is deeply committed to Changing the Conversation around Diversity, Equity & Inclusion to create a more open, inclusive, and diverse workplace where all employees can be their authentic self.