Job Description

Key Responsibilities

• Understand applicable policies, procedures, and regulations and work with management to ensure that all employees are trained to standard
• Work with the General Manager to understand and apply knowledge of local, state, and federal regulations to ensure the site is in compliance.
• When covering for an operations Supervisor direct a shift and contributes individually to ensure all product movements, inspections, and quality checks are completed safely.
• Be prepared to react to emergencies by understanding the correct actions to take that minimize the impact to personnel, assets, and the environment.
• Analyze and explain all aspects of product movements pertaining to sound inventory management.
• Foster a positive culture of highly engaged individuals united towards growing knowledge and operational excellence.
• Perform audits on inspections and cyclic tasks to ensure compliance. Implement additional items as follow up audits.
• Develop sound training plans that meet all standard requirements and grow the depth and breadth of knowledge of the team.
• Develop and apply a functional understanding of systems and assets to ensure that the operation is running correctly.
• Be a primary leader for internal, airline, and regulatory agency audits.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Assists with interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problem.
• Adheres to local, State, and Federal safety policies, and company rules and regulations
• Other duties as assigned.

Qualifications

• Associate’s degree, or five years related experience; OR equivalent combination of education and experience.
• 1-3 years' experience leading team of 2-5 employees
• 1-3 years' experience developing procedures, coaching and ensuring compliance
• Sound understanding of Ramp & Passenger Services Operations.
• Must be able to comply with local airport, FAA and/or U.S. Customs safety, security, and identification requirements and pass a thorough security background check
• Must pass pre-employment drug screen

Knowledge, Skills and Abilities

• Ability to learn independently through reading and by training
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Excellent verbal and written communication skills
• Ability to lead in a supportive way that encourages growth of a team
• Ability to build relationships with customers and colleagues
• Computer literate
• Ability to translate operational goals or directives into tangible tasks
• Ability to proficiently read, write and speak English

Benefits

• Advancement Opportunities
• Health Plans for employee and family  
• Dental Plans for employee and family  
• Vision Insurance Plan for employee and family  
• Paid Vacation 
• Accident Coverage Plan 
• Critical Illness Coverage Plan 
• Hospital Indemnity Coverage Plan 
• Company Paid Employee Basic Life and AD&D Insurance
• Voluntary Life and AD&D Insurance 
• Voluntary Short-Term and Long-Term Disability Insurance 
• 401K Savings Plan 
• Employee Assistance Program 
• Identity Theft Protection Plan 
• Pet Discount Coverage and Pet Insurance Plan 

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This role is a mixture of field and office work. The primary shift will be normal business hours with some requirement for working outside normal business hours. The employee will be exposed to outdoor environments, aviation-related fumes and various noise levels.

EEO Statement

Menzies is an equal opportunity employer and makes employment decisions exclusively on the basis of merit. The Company prohibits unlawful discrimination based on race, color, creed, sex, religion, age, national origin or ancestry, citizenship, physical or mental disability, military or veteran status, marital status, medical condition, genetic information, sexual orientation, gender, gender expression or identity, or any other category protected by federal, state, or local law. All such discrimination is unlawful and all individuals employed by Menzies Aviation are prohibited from engaging in this type of conduct. The Company further will make all employment decisions, including but not limited to, recruitment, hiring, promotion, retention, compensation, training, discipline and termination of employment decisions without regard to any characteristic protected by federal, state or local law.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Menzies is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 650-266-6991 or via email at tracy.aguilera@menziesaviation.com.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.