Job Description

Training Specialist - Lifeline

Our team members advance our mission and exemplify excellence, compassion, teamwork, and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Lifeline - Education team in the role of Training Specialist.

We are seeking a highly organized, detail-oriented, and mission-driven specialist to support training and education efforts for all Lifeline team members. This role serves as the first point of contact for new employees on day one of orientation and provides essential support across all three education divisions: ALS/BLS, Critical Care, and Paramedic/EMT programs. With a strong emphasis on systems fluency, data management, compliance tracking, and cross-functional collaboration, the Training Specialist plays a key role in preparing every new Lifeline team member to succeed.

Key Relationships

Reports to Manager - Lifeline

Direct reports: None

Shift:Full time, Monday – Friday, onsite

Location Indianapolis, IN

The Scope:

This role supports Lifeline Education department, including:

• Serving as the first face new Lifeline team members see on day one of orientation
• Teaching new hires how to navigate internal systems including Oracle, email, and Lifeline-specific platforms
• Managing compliance reports and data tracking within Verico
• Maintaining state EMS rosters and records within CADIS
• Supporting simulation (SIM) training, including operation of SIM mannequins
• Assisting all three education divisions: ALS/BLS, Critical Care, and Paramedic/EMT programs
• Conducting and supporting training activities at Lifeline bases across the state as needed

Candidate Qualifications

Candidates for this position will be evaluated according to the following criteria and competencies.

• Bachelor's degree in a related field preferred; equivalent experience considered.

• 3–5 years of relevant experience required.

• Requires excellent presentation and training skills.

• EMS background (EMT or higher) strongly preferred

• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is preferred.

• Experience with video recording and basic video editing is preferred.

• Demonstrated ability to manage detailed records, compliance reports, and data systems with accuracy is preferred

• Strong computer fluency across multiple platforms required; experience with scheduling or education management systems is preferred.

The “DNA” for Success

• Organized & Detail-Driven You thrive on managing compliance records, training rosters, data systems, and orientation logistics with precision.

• Tech-Savvy & Systems-Fluent You are comfortable navigating multiple platforms and can quickly learn new software tools.

• Strong Communicator & Trainer You can present clearly to diverse audiences and make new team members feel welcomed and informed on day one.

• Flexible & Adaptable You work well across three distinct education teams with different needs and schedules.

• Self-Directed You take initiative and manage your own priorities

• Collaborative You are a team player who supports educators, clinical leaders, and operational staff with ease.

• Mission-Connected You understand or are passionate about the EMS environment and the critical work Lifeline's team performs every day.

• Creative Problem Solver You bring ideas to improve processes and enhance the training experience for new and existing team members.

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states.

IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.