Job Description

The Training Specialist should be able to exhibit professionalism in the classroom/training environment. Continually remain abreast on the latest office and proprietary software packages, training delivery methods, and overall business process. Provide weekly feedback on classroom/training experience. Remain flexible as the industry and training needs and vision evolves. Work with all levels of the organization to better communicate the business process and tools available to increase daily performance at store level.

• Communicate all training schedules with Sr. Director of Training or Sr. Vice President, Retail Services.

• Communicate with necessary divisions/departments to schedule training once a project has been submitted and approved.

• Maintain expert knowledge of operations within assigned work type and existing or new software packages.

• Work with Sr. Director of Training and Sr. Vice President, Retail Services in an effort to maintain and/or improve all training curriculum.

• Provide documentation on employee training in a proficient manner and in line with expectations.

• Assist in managing resources for the construction of training manuals, materials, and presentations.

• Continually foster teamwork.

• Work closely with all divisions/departments to insure teamwork.

• Follow all company policies.

• Provide a recap of training sessions, the opportunities and successes.

• Proficiently assists in developing training materials and conducts training sessions as necessary.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Other duties:

• Demonstrate professional and technical writing skills
• Customer service and interpersonal skills with internal departments
• Public speaking and presentation skills
• Problem-solving and decision-making skills
• Ability to lead in a classroom environment including, but not limited to, display professionalism, excellent public speaking skills, organizational and presentation skills, and always displays a positive attitude
• Beginner to Intermediate computer skills including Word, PowerPoint, Excel, and Outlook
• Positive attitude and fortitude for advancement
• Sense of urgency and is comfortable communicating with all levels of the organization
• Communicate learning objectives in an exciting and engaging way.
• Think quickly and answer tough questions and follow-up with students with open issues
• Adhere to all administrative tasks, attendance, evaluations, pre/post testing results.

Education/Experience: Bachelor’s Degree preferred in related field plus up to 1 years experience in communications.

Certificates, Licenses, Registrations: None.

Supervisory Responsibilities: None.

Work environment: Office environment.

Language Skills: English is the primary language skill; however, bilingual skills may be required based on business necessity.

Travel: Willing to travel (up to 10%)

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Product Connections is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

As a full-service marketing agency, we specialize in digital and traditional retail events and demos, experiential marketing, sponsorship activation, and omnichannel shopper marketing. Our mission is to deliver brand solutions that connect products to the right target at the right time, effectively moving consumers down the conversion funnel.

With over 10,000 experts in the field and more than 150 corporate employees, we have a range of talents and experience that redefine what it means to be a marketing agency. We pride ourselves on fostering a supportive, collaborative, and inclusive culture where employees are encouraged to think big, grow their skills, and take their careers to the next level. Join Product Connections and discover a workplace where your ideas matter, your growth is supported, and your impact is felt—let’s build something great together.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

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