Job Description

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

Training Specialist

Full Time, Bangalore, India

The Training Specialist is responsible for delivering learning and development programs to reach stated business outcomes, on-time, and on-budget. You will demonstrate consistently high performance in both business and technical training skills. You will adjust both materials and training techniques to meet the performance needs of the trainees and the business. You are a trusted participant in training initiatives.

As a Training Specialist, you will

• Conduct live classes (virtual or classroom) to internal customers (travel consultants up to and including managers and peers) with possible requirement to travel
• Review training material, incorporating examples as needed and preparing for facilitation
• Proactively use classroom management skills to address trainee concerns and use appropriate mechanisms to escalate
• Measure and evaluate training effectiveness to both monitor trainee performance and identify and implement program improvements
• Evaluate performance, of both new and existing personnel, identifying additional learning opportunities or deficiencies in the current courses or approach
• Review classroom, after-class performance and survey results, to identify opportunities for adjustments for improved results (both self and course) for business outcome achievement

About you

• Demonstrated competence in training delivery and consultation
• Prior knowledge of GDS Sabre and GDS Amadeus
• Expert, hands-on knowledge of all aspects of the travel reservation process and technology products
• Good understanding of the instructional design process (ADDIE)
• Can work with a variety of SME levels to create materials
• Excellent verbal and written communication skills in English

What we offer you

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

About us

BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.

Get to know us by reading our blog and checking out our social media:

• https://www.bcdtravel.com/blog/
• https://www.linkedin.com/company/bcd-travel/
• https://www.instagram.com/bcdtravel/
• https://www.facebook.com/bcdtravel/

You’ll be offered

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.

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