Job Description
Job Location: Casino - Tuolumne, CA 95379
Position Type: Full Time
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- - - - - - SUMMARY: Responsible for providing, designing, tracking and implementing training for all Black Oak Casino Resort Team Members and supports other Tribal Business training needs.
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- - - - - - Essential Responsibilities and Duties: (Specific areas of responsibility including, but not limited to)
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- - - - - - - Develops and implements training programs to meet the needs of Tribal business entities.
- - - - - - - Maintains the training records for Management, Team Members and departmental programs conducted by the Training department.
- - - - - - - Researches, develops and conducts training to help meet the overall objectives of individual departments and those of Black Oak Casino Resort.
- - - - - - - Consults and assists departments in the design, development and implementation of standard training programs.
- - - - - - - Ensures all mandatory training is conducted in a timely manner.
- - - - - - - Remains current with training trends and techniques.
- - - - - - - Coordinates all external or Guest trainers invited to Black Oak Casino Resort to train Team Members.
- - - - - - - Publishes monthly Training calendar and updates Training bulletin board.
- - - - - - - Trains department Trainers, providing professional Training preparation and support.
- - - - - - - Conducts Training audit and provides feedback to departmental Trainers regarding job skills.
- - - - - - - Provides excellent guest service to internal and external Guests.
- - - - - - - Conducts training for outside entities as required.
- - - - - - - Performs other duties as assigned.
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Qualifications
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- - - - - - Mandatory Requirements:
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- - - - - - - Must be at least 21 years old.
- - - - - - - Must possess a high school diploma, G.E.D., or equivalent.
- - - - - - - A Bachelor’s degree in Communications, Instructional Design, or a related field is preferred, though equivalent work experience will be considered.
- - - - - - - Must have two (2) years’ training experience.
- - - - - - - Must possess strong organizational and project management skills.
- - - - - - - Must have excellent platform skills.
- - - - - - - Must have experience in curriculum development.
- - - - - - - Must be able to maintain the highly confidential nature of Human Resource work.
- - - - - - - Must be able to work effectively with all levels of the organization.
- - - - - - - Must be knowledgeable of computer programs and applications.
- - - - - - - May be required to possess and maintain a valid California driver license and Black Oak Casino driver’s permit.
- - - - - - - Must be able to pass a mandatory drug test.
- - - - - - - Must be able to obtain a valid gaming license.
- - - - - - - Must provide evidence of employment eligibility in the U.S.
- - - - - - - Must possess excellent communication and writing skills.
- - - - - - - Must be able to communicate proficiently in English.
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- - - - - - Physical Demands:
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- - - - - - - Must be able to lift at least 25 pounds and occasionally more with assistance.
- - - - - - - Must be physically able to perform all job requirements.
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- - - - - - Work Environment:
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- - - - - - - Must be able to work in a non-smoke free environment.
- - - - - - - Must be able to work in a noisy environment.
- - - - - - - Must be able to work all shifts, weekends, holidays and special events.
