Job Description

Iqarus has a proud history, extending over 40 years, of delivering fully-integrated healthcare solutions in complex and demanding operating environments. We operate across the medical spectrum from primary care and occupational health, to advanced pre-hospital trauma care, through to full scale laboratory, radiological, diagnostic and surgical capabilities. Our approach projects the highest standards of clinical care into the environments in which we operate, through a combination of local knowledge, multinational medical staff, integrated global clinical governance, training and medical supply. Our highly-skilled operational teams deliver frontline and preventative services to mitigate health risk and help organisations keep their workforces safe, healthy, resilient and productive. By increasing the quality, simplicity and efficiency of health delivery we enhance our clients’ return on investment in health and in many instances, help elevate social and/or humanitarian objectives too. Our clients include multinationals and SMEs, governments, non-governmental organisations, supra-nationals, and non-governmental organisations.

The Training Project Coordinator is a critical member of the Medical Training Team, responsible for providing comprehensive operational support to our client to ensure the seamless execution of medical training programs. Working closely with the Training Manager from the client office in Abu Dhabi (with monthly travel to the Dubai Head Office), this role manages daily training delivery coordination and leads pre-training logistics and liaison with supported sites. This position requires an individual who is fully bilingual in Arabic and English, with the professional communication skills necessary to interface effectively between the client, and internal training teams.

Duties and responsibilities:

• Coordinating trainer assignments and delivery schedules in conjunction with the client, supported sites and the Training Manager. The key responsibility is to maximize trainee throughput in line with the contract.
• Acting as an Arabic-speaking liaison with the client, supported locations and training teams to support effective communication, coordination and resolution of day-to-day issues.
• Maintaining weekly training records and supporting the Training Manager with the preparation of monthly invoices.
• Assisting as a company representative for the purposes of submitting and receiving security passes.

This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above.

Qualifications

Qualifications & Experience:

• Secondary school education or a higher qualification
• Previous experience in a similar role, dealing with UAE clients, the coordination of training or similar activity.
• Demonstrable experience working in a fast-paced and demanding environment.

Essential Capabilities:

• Fluency in Arabic and English is essential to support liaison with the client, supported units and training teams
• Ability to correctly interpret and apply relevant company policies and procedures
• Ability to work under pressure whilst remaining client focused.
• Results-oriented, including an occasional need to respond outside of standard office hours
• Critical thinking and an ability to assess situations with a view to proactively pre-empt or resolve problems by liaising with relevant stakeholders.

Additional Information

Key Skills:

• The ability to communicate professionally with the client managers and training teams.
• Exceptional organizational skills with the ability to work on own initiative and as part of a team.
• Resourceful with strong problem-solving skills
• Effective time management skills and ability to efficiently manage own workload.
• Proficient in Microsoft Office (Excel, PowerPoint and Word)
• Demonstrable understanding of dealing with confidential and highly sensitive information