Job Description

The Training Operations Intern will be in-office and will support the Training Department in coordinating loan officer training initiatives, managing training logistics, and assisting with operational tasks that support loan officer development.

The intern will work closely with the Training Director and gain experience in training coordination, professional communication, and business operations within a mortgage organization.

Key Responsibilities

Training Support

• Assist in coordinating training sessions, workshops, and monthly training events

• Track and manage training attendance and participation

• Help organize materials and resources for training programs

• Support execution of initiatives such as Arive support, Internal/External Training, Power Hour sessions, Learning Management System and additional projects

Loan Officer Support

• Assist with issuing credit credentials for loan officers

• Provide administrative support for new loan officer onboarding

• Help track engagement and participation in training programs

Calendar & Meeting Coordination

• Assist the Training Director with calendar management and meeting reminders

• Help schedule meetings with lender partners, guest speakers, and internal leadership

• Prepare meeting agendas and training materials when needed

Administrative Support

• Maintain organized training records and documentation

• Assist with training reports and participation tracking

• Help manage communication related to training events

Learning Opportunities

This internship offers valuable exposure to:

• Mortgage industry fundamentals

• Loan officer sales and production support

• Professional communication and business operations

• Training program development and coordination

• Leadership and mentorship within a mortgage organization

Qualifications

• Currently enrolled in or recently graduated from a college or university

• Strong organizational and time management skills

• Excellent communication and interpersonal skills

• Ability to manage multiple tasks and deadlines

• Interest in business, finance, sales, or the mortgage industry

• Proficiency in Google Workspace

• Comfortable learning and navigating new technical systems and software platforms

Preferred Skills

• Strong attention to detail

• Professional communication skills

• Interest in sales, real estate, or mortgage lending

• Ability to work independently and collaboratively

Benefits of the Internship

• Exposure to the mortgage industry and loan officer career path

• Mentorship from experienced leadership

• Hands-on business and training experience

• Networking opportunities with industry professionals

Potential pathway into future roles within the company