Posting number: 1057235522
Department: Child Support Enforcement Agency
Job classification: CSEA - Training Officer
Posting type: New Hire
Categories: Child Support, Customer Service, Training
The primary purpose of the Training Officer classification is to provide quality professional training and development programs to employees through effective course design, engaging facilitation, evaluation, effective instructional materials, and adult learning reinforcement strategies.
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Train all new hires on the specific departmental requirements that may also include: case management, computer training, policies and procedures. Prepare and process a training evaluation sheet on each person prior to their completion of probationary period and provide recommendations to management as to whether new hire should pass probation and/or have probationary period extended. Develop and design training curriculum for new hires. Coordinate agency training with other training programs offered by the county, state, or contracted providers. Coordinate with department managers and supervisors to provide responsive and comprehensive training that is relevant and consistent throughout the agency. Represent the agency in training workshops, seminars, and miscellaneous meetings. Assist staff with complex case management casework or problems. Responsible for maintaining classroom equipment and supplies, updates training curriculum as policies and procedures change. Attend internal staff meetings and is responsible for preparing a statistical report involving paternity and support establishment. Maintain regular and predictable attendance.
These duties are illustrative only and you may perform some or all of these duties or other job-related duties as assigned.
Bachelor's degree in public relations, human resources, communications, or related field with two (2) years of human resources, communications, or related experience; or any equivalent combination of training and experience.
Must meet background check requirements.
None required.

Franklin County is widely recognized as one of the best managed counties in the United States. With a budget of over $1.5 billion, Franklin County Commissioners John O'Grady, Kevin L. Boyce, and Erica C. Crawley set the strategic and fiscal priorities of the nation's 33rd largest county - priorities that include advancing an agenda designed to lift families, support high quality childcare, build more affordable housing, invest in local businesses, and move Franklin County forward as a community committed to advancing racial equity and ending disparities in all areas.