Franklin County

Training Officer, CSEA

Franklin County  •  $56k/yr  •  Columbus, OH (Onsite)  •  2 hours ago
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Job Description

Posting number: 1057235522

Department: Child Support Enforcement Agency

Job classification: CSEA - Training Officer

Posting type: New Hire

Categories: Child Support, Customer Service, Training

Summary

The primary purpose of the Training Officer classification is to provide quality professional training and development programs to employees through effective course design, engaging facilitation, evaluation, effective instructional materials, and adult learning reinforcement strategies.

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Examples of duties

Train all new hires on the specific departmental requirements that may also include: case management, computer training, policies and procedures. Prepare and process a training evaluation sheet on each person prior to their completion of probationary period and provide recommendations to management as to whether new hire should pass probation and/or have probationary period extended. Develop and design training curriculum for new hires. Coordinate agency training with other training programs offered by the county, state, or contracted providers. Coordinate with department managers and supervisors to provide responsive and comprehensive training that is relevant and consistent throughout the agency. Represent the agency in training workshops, seminars, and miscellaneous meetings. Assist staff with complex case management casework or problems. Responsible for maintaining classroom equipment and supplies, updates training curriculum as policies and procedures change. Attend internal staff meetings and is responsible for preparing a statistical report involving paternity and support establishment. Maintain regular and predictable attendance.

These duties are illustrative only and you may perform some or all of these duties or other job-related duties as assigned.

Qualifications

Bachelor's degree in public relations, human resources, communications, or related field with two (2) years of human resources, communications, or related experience; or any equivalent combination of training and experience.

Supplemental information

Must meet background check requirements.

Supervisory Responsibilities

None required.

Franklin County

About Franklin County

Franklin County is widely recognized as one of the best managed counties in the United States. With a budget of over $1.5 billion, Franklin County Commissioners John O'Grady, Kevin L. Boyce, and Erica C. Crawley set the strategic and fiscal priorities of the nation's 33rd largest county - priorities that include advancing an agenda designed to lift families, support high quality childcare, build more affordable housing, invest in local businesses, and move Franklin County forward as a community committed to advancing racial equity and ending disparities in all areas.

Industry
Government & Public Safety
Company Size
1,001-5,000 employees
Headquarters
Columbus, Ohio
Year Founded
Unknown
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