Our vision is that every person has the opportunity to learn, work, and thrive in all aspects of life.
To achieve our vision, we are committed to dismantling racism and advancing equity, diversity, and inclusion so we can help people reach their fullest potential through our education, job placement, and career pathway services. We do our work with great gratitude for the community donations, purchases, and partnerships that make our mission possible.
Position Summary: The Training Manager provides operational leadership and continuous improvement for workforce training programs across Goodwill's licensed Vocational School and workforce development system. This position supervises training staff and ensures programs deliver measurable outcomes, including credential attainment, employment, retention, and career advancement. The Training Manager collaborates with the business development team to align training with labor market demand, employer needs while ensuring academic standards, and contract requirements are maintained. Working closely with career navigators, employers, community partners, and leadership, this role supports participant success from enrollment through employment while advancing Goodwill's mission and workforce development goals.
Hourly Rate: $33.78 - $36.72 per hour
Essential Duties and Responsibilities: The Training Manager responsibilities include the following and other duties as assigned:
Supervisory Responsibilities: Direct supervision of trainers, instructors and volunteers; carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
Language Skills: Ability to read and interpret hard data and metrics. Ability to write creatively and articulately with an emphasis on tact and diplomacy. Ability to speak effectively before groups of customers or employees of the organization.
Mathematical Skills: Ability to calculate figures and amounts such as: addition, subtraction, multiplication, division, percentages, and average. Ability to apply concepts of basic algebra when working on spreadsheets. Ability to create and manage departmental budget.
Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Office products, specifically Word, Excel, and PowerPoint.
Other Skills and Abilities: Comprehensive understanding of all aspects of the Training Manager.
Certificates, Licenses, Registrations: Washington State Driver’s License required
Other Qualifications: Self-motivated; resourceful, creative; high integrity; problem solver; looks to resolve issues; positive can-do approach; and ability to build effective working relationships.
Physical Demands: While performing the duties of this job, the employee is regularly required to sit, talk, hear and type. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
Work Environment: The noise level in the work environment is usually moderate.
Employees must be able to perform the essential functions of this position with or without reasonable accommodation.
Goodwill gladly considers requests for accommodation and, if the requested accommodation is reasonable, will make such reasonable accommodations as will enable an otherwise qualified person with a disability to perform the essential functions of this position.
At Goodwill we are committed to creating and sustaining a culture of equity, diversity and inclusion. We embrace our employees' differences and believe in meeting the members of our workforce and their communities where they are. Since our doors first opened in 1921, we have been changing lives by offering a hand up, not a hand out. We invite you to join us for our next 100 years of service to our neighbors.
Our Mission is to help people reach their fullest potential through individual education, job placement and career pathway services made possible by community donations, purchases and partnerships.
At Goodwill, we welcome people with diverse backgrounds, including persons with disabilities or other disadvantages. In fact, a substantial portion of our employees have a disability and/or economic disadvantage and we strongly encourage such persons to apply.
This organization participates in E-Verify. E-Verify is a service that verifies authorization to work in the U.S. through the U.S. Department of Homeland Security (DHS) and the U.S. Department of Social Security (SSA). For further information on E-Verify contact DHS at 1-888-464-4218.
$33.78 per hour
$36.72 per hour
Goodwill's mission is to achieve our vision, we are committed to dismantling racism and advancing equity, diversity, and inclusion so we can help people reach their fullest potential through education, job placement, and career pathway services.
We do our work with great gratitude for the community donations, purchases, and partnerships that make our mission possible.
Since 1902, Goodwill’s concept of building job skills has provided people of all ages and backgrounds a chance to succeed. Our Goodwill opened in 1921 as the 19th Goodwill in the United States, offering its own job training and placement services. Today, Goodwill operates work opportunity centers in Tacoma and Longview, WA. Goodwill is a unique, self-supporting 501(c)3 nonprofit that utilizes donations sold in its 37 stores across a 15-county service area and online sales to fund its programs. Additional funding comes from public and private grants and generous financial contributions from the community.
