Job Description

The Training Facilitator is responsible for delivering high-quality, consistent, and engaging training experiences for leadership. This role focuses on delivery, reinforcement, and field adoption to reduce the facilitation burden on leaders and ensure consistency across training programs.

Essential Duties and Responsibilities:

• Facilitate in-person and virtual training programs for Leaders.

• Deliver training in field-appropriate environments, including jobsites, trailers, and regional offices.

• Create engaging, discussion-based learning experiences for adult learners.

• Adapt facilitation style to audience experience level while maintaining consistency.

• Build strong relationships with Operations leaders and Field Management as a trusted training partner.

• Gather real-time field feedback to improve program delivery and relevance.

• Reinforce standard practices and leadership behaviors aligned with organizational values.

• Partner with Instructional Designers and Training Coordinators to support pilot programs and new rollouts.

• Maintain facilitator guides and job aids to ensure consistent delivery across regions.

• Collect participant feedback and identify skill gaps to contribute to continuous improvement.

Position Requirements (Work Experience, Skills, Licenses, etc.):

• Minimum of 5 years of experience facilitating training for frontline or field audiences.
• Comfort facilitating in non-traditional environments.
• Strong adult facilitation and communication skills.
• Willingness and ability to travel up to 50%.
• Ability to build credibility with Operations leaders and Field Management.
• Skilled in modeling effective facilitation practices for internal leaders.

Education and Experience

Required:

• 5+ years of experience in training facilitation for field-based employees.

Desired:

• Experience in construction or industrial environments.

• Leadership training facilitation experience and familiarity with adult learning principles.

• Bilingual (English/Spanish) skills.

ACCO Competencies:

• Proactivity/Initiative Recognizes what needs to be done and accomplishes it in a manner appropriate for one’s level/position and with minimal supervision.

• Perseverance Shows wherewithal to fight for difficult goals despite challenges and to bounce back from adversity.

• Motivation/Dedication Commits to excellence in pursuing unselfish goals. Initiates action with collective goals, takes responsibility, and shows personal humility.

• Technical Curiosity/Willingness to Learn Interest in seeking out new experiences, knowledge, and candid feedback; demonstrating an openness to learning and change.

• Insight The ability to gather and make sense of information that suggests new possibilities.

• Engagement Shows a knack for using emotion and logic to communicate a persuasive vision and connect with people.

• People Skills Is approachable and gains the mutual trust and respect of others. Understands people’s strengths & weaknesses and actively seeks to understand other perspectives.

• Communication Fosters open, honest, candid and respectful communication. Effectively assesses, defines and communicates issues in a timely manner, both written and verbal.

• Teamwork The ability to effectively work toward common goals with others by supporting, encouraging, and sharing information in an authentic and approachable manner.

• Big Picture Understands and contributes to the organizations’ short- and long-term business strategy. On a personal level has independently developed a vision for short- and long-term career success.

• Problem-Solver Ability to identify, analyze, and solve problems in support of personnel, group, department, or organizational objectives.

• Execution Effectively takes a vision and translates into action by including the right people. Identify and remove barriers, when possible, to achieve results. Demonstrates appropriate compromise, effective time management, prioritization practices and holds team members (including themselves) accountable for their performance/conduct.

• Professionalism Respectfully observes and challenges the status quo with intent for improvement. Can take direction, accept feedback, and take full responsibility for their actions. Lead by example through positive influence and ethical leadership with consideration of the entire organization.

Job Responsibility Level:

No direct reports

Travel Requirements:

Travel to (field, shop, project site) may be required 30-50% of the time.

Hours:

This is a non-exempt position. Workdays are scheduled from Monday through Friday. Typically, work hours begin and end between 7:00 am and 5:00 pm as scheduled with the position's supervisor. Work outside of regular hours may occasionally be necessary to meet business needs.

Physical Demands:

(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 20 pounds.

• Specific vision abilities required by this job include close vision and ability to adjust focus.

• Prolonged sitting.

• Frequently required to reach with hands and arms.

• Occasionally required to stand; walk and stoop, kneel, crouch.

Competitive Wages:

$37.73 to $48.19 per hour. Applicants please note that actual compensation is determined by several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, certifications, relevant education or training, and specific work location, among others. The offered wage or salary is only one aspect of an employee's total compensation.

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