Job Description

Our Purpose

At Vibe, we are driven by our mission to elevate community and create opportunity We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values – be i nclusive, educate, embrace change, and seek opportunities - we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who share our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe!

Position Purpose

This position must be passionate for the credit union culture and demonstrate service excellence through their communication and development of all training sessions. This position is responsible for overseeing all classroom, web-based, and one-on-one training for new and current team members. The primary purpose for the Training Manager will be managing and developing training that will demonstrate all aspects of the credit union mission, vision, core values, and service promises. This individual should be prepared to embrace change and provide support for others as technology and service improvements are implemented. This person must be able to manage multiple responsibilities/projects simultaneously. Organization, positivity and flexibility are a must.

Essential Duties

• Develop and manage comprehensive training strategies to meet organizational goals.
• Create, implement, and deliver a structured Leadership Development Program that includes workshops, coaching, mentoring, and experiential learning opportunities.
• Conduct needs assessments to identify skill gaps and training requirements.
• Design and deliver engaging training programs (in-person and virtual) for team members and leadership.
• Evaluate training effectiveness through feedback, assessments, and performance metrics.
• Manage training budgets, resources, and vendor relationships.
• Maintain up-to-date knowledge of industry trends, tools, and best practices in learning and development.
• Collaborate with HR and department leaders to integrate training into career development plans.
• Ensure compliance with regulatory and organizational standards in all training initiatives.
• Lead, coach and develop Training Specialists
• Continuously seek process improvements to improve member experience
• Oversee learning management system software, including administration, documentation, tracking, reporting, and delivery of educational and compliance courses
• Other duties as assigned

Education/Experience

• Bachelor's degree in Human Resources, Education, Business, or related field strongly preferred
• 5+ years of experience in training, learning & development, or talent management.
• Strong knowledge of instructional design, adult learning principles, and e-learning platforms.
• Excellent communication, facilitation, and project management skills.
• Ability to analyze data and measure training ROI.

Skills/Abilities

• Communication across all levels of the credit union
• Coaching and developing team members
• Experience with Training delivery and facilitation
• An understanding of adult learning principles
• Proficient knowledge of the use of a PC and Microsoft Office products
• Knowledge of basic Credit Union products and services and compliance requirements
• Ability to build a rapport with others and create a team environment
• Strong written and verbal communication skills
• Problem Solving
• Ability to work collaboratively with other departments

Physical Requirements

These physical demands are representative of the physical requirements necessary for an team member to successfully perform the essential functions of the position. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions of the position. While performing the responsibilities of the job, the team member is required to hear, see, talk, stand, walk, stoop, kneel, lift, push, pull, and grasp.