Job Description

Posting number: 195244

Department: Department of Behavioral Health and Developmental Disabilities

Division: Inpatient Services

Job classification: Training Coordinator II/Instructor

Posting type: Open & Promotional

Categories: Administration, Administrative Assistant, Clerical & Data Entry, Management, Customer Service, Faculty

Summary

Are you passionate about making a real difference in people's lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking a Training Coordinator II / Instructor for the Education, Training and Research program who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health, Crafts Farrow, 7901 Farrow Road, Columbia SC 29203.

As the Training Coordinator II / Instructor, Under general supervision of the Director of Education, Training and Research (ETR) provides education and training related to the practical application of fundamental mental health communication and intervention skills. The focus will be on appropriate relationships, boundaries, de-escalation and principles of communication. This includes new employees and referrals for training.

Responsibilities for the Training Coordinator II / Instructor include:

• Design, develop and deliver training daily/weekly/monthly/annually based on the assigned training calendar. Schedule classes and ensure thatstudents are taking the appropriate course based on the accrediation needs. Ensure regulatory and compliance training is appropriate and meetsstandards. Prepare training materials, manage registration as needed. Ensure that new and exisiting employees receive initial and annual training basedon their work title, position and location. Instructional needs of the program include but are not limited to de-esclation training(Mandt initial, Mandt recertification, Mandt abbreivated, MAPS, MAPS update), CPR, CPR Skill, First Aid, electronic health record EHR,and other assigned trainings. Enters training into SCEIS timely ensuring that classes are available for sign up. Collects evaluations via microsoft forms or other for each class,analyze participation and outcomes, recommend improvements.
• Provide support for the MAPS train-the-trainer initiative program. Ensure MAPS training materials are up to date. Conducts ad-hoc trainings as required and assigned and serve as training back up to colleagues.
• Design and plan quarterly sessions optional development opportunities or themed learning and deliver via in person or webbased delivery.
• Updates materials, track metrics like completion rates, certifications and training hours. Participates in developing reports. Uploads training materials in SharePoint.
• Completes all mandatory and assigned train the trainer or cerified training classes as required by BHDD and regulatory accrediating standards and aligns with compliance deadlines and organizational goals. Proactively identify training gaps and bring targeted solutions. Ensures training programs meet Best Practices. Evaluate and assist in implementing quality improvement processes to the training environment.

Examples of duties

• A bachelor's degree and one (1) year of experience in personnel or employee training; OR an associate's degree and three (3) years experience in the above fields; OR high school graduation and five (5) experience in the above fields.

Additional Requirements

• Must have a valid driver's license.
• Ability to lift up to fifty (50) pounds; ability to see, hear at normal volumes, stand, walk, reach, pull, stoop, bend and climb at least two (2) or three (3) flights of stairs.
• Must have manual dexterity.
• Must be able to provide emergency care (CPR) to patients of cardiac/respiratory arrest and utilize MAPS/MANDT in specific situations as warranted.
• Overnight travel maybe required.

Qualifications

• Three (3) to five (5) years experience in curricula design and development, education, technical writing or similar field.
• Experience in web-based training
• Knowledge of South Carolina Enterprise Information System (SCEIS).
• Bilingual abilities in English and Spanish (or another language) are a plus.

Supplemental information

Post hire, employees must have:

• ability to train, direct and coordinate work of users
• ability to trouble-shoot
• above average communication and proof-reading skills
• ability to establish good working relationships with users
• above average computer and design skills
• skills in utilizing Microsoft Office products

The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices *
• State Retirement Plan (SCRS)
• State Optional Retirement Program (State ORP)

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.