Department/Unit:
AMHS - Rev Cycle Development Training and Quality
Work Shift:
Day (United States of America)
Salary Range:
$54,690.00 - $82,035.00The Training Coordinator is responsible for the development and oversight of the Academy Training Program for Access Services and some Clinic onboarding.
The Training Coordinator is responsible for the development and oversight of the Academy Training Program for Access Services and some Clinic onboarding.
Developing and Training the gateway teams for access of services to AMHS. The development of a creative; multi-dimensional training program for the adult learner ensuring competency is fairly assessed. Training of new system updates and enhancements as well as oversight of the department policy and procedure manual. Works closely with the Hospital, Practice, Center for Excellence and Training Leadership Team to ensure the training program is designed to support changing operations of a diverse population in multiple system applications (see below) with healthcare focus specific to Pre-Service functions.
Responsible for design and delivery of dynamic instruction with emphasis on patient-centered customer service for Access Services staff, with focus specific to healthcare Access Services for Preservice functions (Scheduling, Pre-registration, Insurance Eligibility and Verification, Authorization and Referral Management) for Hospital and Practice.
The Academy Training Program coordinates with training schedule for Hospital and Clinic programs in multiple system applications. Candidates will have demonstrated skill in raising proficiency, building confidence, and developing interpersonal skills of trainees.
We are seeking a detail-oriented and dynamic Training Coordinator with a specialized focus on Access Services to join our team. This role involves developing, implementing, and overseeing training programs that enhance employees' understanding of registration functions, policies, and procedures. The ideal candidate will have experience in Access Services roles and a passion for facilitating effective learning experiences.
Thank you for your interest in Albany Med Health System!
Albany Med Health System is an equal opportunity employer.
This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:
Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
Albany Medical Center, northeastern New York’s only academic medical center, is one of the Capital Region’s largest private employers with more than 9,000 employees. Albany Medical Center provides the highest level of patient care across disciplines, while receiving regional, national, and international recognition for high standards in patient care, education, and biomedical research.
The 766-bed Albany Medical Center offers access to the latest medical services and technological innovations and includes one of the busiest emergency rooms and trauma centers in New York, a children’s hospital and dedicated pediatric emergency room, intensive care units for adults and children, and organ transplant services. Albany Medical College graduates more than 200 medical doctors each year, as well as PAs, CRNAs, biomedical scientists, and bioethicists. Albany Medical College operates a biomedical research enterprise and the region’s largest physician practice with more than 500 doctors.
Albany Medical Center, along with Albany Medical College, is a partner in the Albany Med Health System, the largest and only regionally governed, not-for-profit health system serving northeastern New York and western New England.
