Job Description

Join the FSA Team: Training Coordinator/Scheduler

6 Month Contract- Leave Coverage with potential for extension or Perm Contract

This role is a Training Coordinator role and works within the Customer Success team

Are you ready to make a difference in workplace safety? Fire and Safety Australia (FSA) is calling YOU to help us lead the way! As Australia’s leading provider of emergency response and safety training, we’re expanding fast—and we need talented, energetic people like you to help us grow.

With 19+ years of experience and big plans to double in size over the next 5 years, now’s the perfect time to join the FSA family!

Why FSA?

• Dynamic Growth: We’re on the rise—join us for the ride!
• Inclusive Team: Be part of a culture that values everyone’s unique contributions.
• Career Growth: Opportunities to develop your skills and advance your career.
• Make an Impact: Change workplace safety across Australia, forever!

Our Core Values:

• Thirst for Improvement
• Commitment to Our Team and Clients
• Passion for Safety
• Be Memorable

The Role: Training Coordinator/Scheduler

If you’re organised, enthusiastic, and a multitasking master, this job is calling your name! Based at our Melbourne office, Mulgrave, VIC. you’ll be at the heart of coordinating training courses across Australia while providing top-notch service to clients and trainers.

You’ll report to the National Customer Success Manager, and your job will be to keep everything running smoothly—making sure our trainers, clients, and courses are always on track.

What You’ll Do:

• Coordinate Training Courses: Organise training across Australia and work with clients, our sales team, and trainers.
• Client Support: Be the go-to expert for clients—answer their questions and provide support.
• Travel Coordination: Book travel for trainers, ensuring their schedules are always spot-on.
• Data Management: Keep track of course details and ensure everything’s RTO-compliant.
• Email & Call Support: Answer calls and emails like a pro—quick and friendly!
• Training Logistics: Manage resources, venues, and equipment for training days.
• Administrative Magic: Keep the office running smoothly, assist with urgent tasks, and help out where needed.
• Be the Problem Solver: Things get busy, but you thrive under pressure!

What We’re Looking For:

• Great Communicator: You love talking to people and can handle multiple stakeholders.
• Scheduling Pro: At least 2 years of Scheduling experience—preferably in an RTO.
• Tech-Savvy: You’re comfortable with Microsoft Office and student management systems.
• Organised & Reliable: You manage your time like a superhero and never miss a deadline.
• Positive Attitude: You’re upbeat, ready to take on challenges, and make clients feel great!
• Confidential & Compliant: You understand the importance of privacy and following compliance standards.

Why You’ll Love Working at FSA:

• Career Growth —Develop your skills and progress with a growing company.
• Fun Team Environment —Work alongside passionate people who support each other.
• Impact —Be a part of something bigger: changing the safety landscape in Australia.
• Full-Time, Monday to Friday —A stable schedule with a national reach.

How to Apply:

Ready to join the FSA family? We want to hear from YOU! Send us your resume and cover letter telling us why you’re the perfect fit for the role.

Send your application to:

Kristy Corrie

People and Culture

kristy.corrie@fsaus.com.au