Job Description

Job title: Training Coordinator – FTC 12 Months

Department: Learning and Development

Location: Delta Park - Fareham

GLS: P01

Working hours: Monday – Friday 37.5 hours a week

Internal Applications Only

A brighter future awaits you

– What to expect:

The Training Coordinator is responsible for overseeing and monitoring operational training and recertification programmes, ensuring training is delivered consistently and standardised across all shifts and teams. The role focuses on competency training administration, maintaining and updating procedures, driving continuous improvement in training materials and processes, supporting employee development, and reducing non-conformance to company policies and procedures. Working closely with Operations and Support functions, the Training Coordinator reports to the Compliance & Training Leader, provides cover in their absence, and may be required to work flexibly across shift patterns as approved by the Line Manager.

Responsibilities:

• Monitor a timely delivery of SOP/WI/Policy changes – liaise with trainers, making sure that operators are re-trained as and when required.
• Develop new training needs/techniques for the department.
• Ensure standardised training exists across departments and shifts.
• Review QFB’s, CAPA’s and NCR’s highlighting training needs depending on the root cause.
• Highlight to TL’s any performance issues or possible development opportunities. Identify cross training needs within the department.
• Deliver and manage Day 1 local induction programmes for new employees.
• Liaise with recruitment agencies to coordinate and support the onboarding of new starters.
• Manage and monitor training requirements for new starters, including cross-training activities.
• Create, update, and maintain Training Course Documents (TCDs).
• Develop, update, and manage ClassMarker (CM) tests and assessment questions; invigilate CM testing across all shifts to ensure compliance requirements are met.
• Maintain accurate and compliant training records across all relevant systems.
• Ensure employees are assigned to the correct training positions within Agile.
• Raise Document Change Requests (DCRs) on behalf of departments when Team Owners are unavailable to do so.
• Work closely with the Quality Assurance (QA) Document Control team to maintain regulatory and procedural compliance.
• Provide administrative support for Lift Truck Instructor activities at DP, ensuring compliance with training and certification requirements.
• Launch and administer monthly performance appraisals through the VIP system, including ongoing system management.
• Maintain personnel records and ensure all systems are updated promptly with new starters and leavers.
• Provide support to Team Leader with any CV Academy related issues, including password resets and access problems
• Support HR with Code of Conduct recertification sessions and Gallup surveys
• Be first point of contact to support Level 3 Operators for system training needs and issues.

A full job description is available upon request.

Experience & Education:

• Continuous improvement/change orientation
• Team player with ability to relate to people and form relationships easily.
• Ability to work with minimum supervision, work effectively on your own and within a team.
• Attention to detail
• Planning and Organising skills
• A high standard of written and spoken English.
• Effective communication skills and the ability to convey information accurately and consistently. Training abilities
• Ability to work to tight schedules.
• Approachable and supportive
• Creative computer skills
• Proven administration and coordinator experience
• Previous experience in an Operations environment
• Competent with all Office applications and working knowledge of Computer systems
• Competency in operating compliance/training software
• Previous experience of training others
• Previous experience in building and updating procedures
• Level 3 GCSC or equivalent.
• Good general standard of education.

What we offer:

You will receive competitive compensation and a fantastic benefits package including 25 days holiday, pension scheme, healthcare cover, life assurance, access to our Wellness Platform to support you in mental health and wellbeing, a discounted contact lens scheme and much more!

We are committed to our employees’ personal and professional development and offer extensive training to support your career growth and help every individual to reach their full potential. To help us achieve our goals, we will give you everything you need to help you achieve yours.

We also provide access to LinkedIn Learning to help you develop in your career and grow with CooperVision.

What you can expect:

As a CooperVision employee, you will be welcomed into a diverse and progressive global business. We appreciate how important fostering an inclusive culture is and how different perspectives add value and contribute to our success.

If you like what you see, take the first step towards your Brighter Future, and apply today! All suitably qualified applicants will receive equal consideration and opportunities from CooperVision.

Please view our careers page at https://hcjy.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1to view all other opportunities.

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