Job Description

Training Center/Lab Support Systems Engineer (SE3)

Salary: $102,000, based on education and experience

Security Requirements: Active TS/SCI clearance with FS Poly

Location: Ft. Washington, MD

 Education and Experience: A bachelor's degree or advanced degree in computer science,

information systems, engineering, or other related discipline plus at least 6 years of systems

engineering experience. A high school diploma or GED plus 10 years of systems

engineering experience would also be acceptable.

Certifications None.

As Training Center / Lab Support Systems Engineer you will support

the operation and maintenance of all hardware and software in compliance with

established policies required by the customer for their production and training networks –

to include deriving and managing requirements to ensure compatibility with defined

architectures and compliance with customer standards; performing market studies; and

assisting in developing the system security plan.

Individual Capabilities/Experience Required:

• Experience providing Tier 1 (Help Desk) and Tier 2 (Escalation) problem

identification, diagnosis, and resolution; and providing support for implementation,

troubleshooting and maintaining IT systems. Senior level experience is required as

remote support is not authorized.

• Experience managing system requirements and derived requirements to ensure the

delivery of production systems that are compatible with the defined system

architecture(s) Department of Defense Architecture Framework (DoDAF), Service-

oriented Architecture (SOA), Secure the Enterprise/Secure the Network (STE/STN).

• Experience developing and implementing an Information System Security Plan (ISSP)

and securing the enterprise (STE) in accordance with computer security regulations, to

include providing topologies and inventories; maintaining system documentation and

configuration data for regulatory and audit purposes; and leading incident response for

any breaches, intrusions, or theft.

• Experience assisting with the development of system requirements, functional

requirements, and allocation of the same to individual hardware, software, facility, and

personnel components.

• Experience analyzing and resolving complex problems associated with server

hardware, applications, and software integration.

• Experience performing market surveys/studies and providing recommendations for a

new and improved software to enhance IT capabilities.

• Experience establishing, maintaining, and submitting the annual Baseline Exception

Request Plan for all IT equipment procurements.

Individual Capabilities/Experience Desired: Experience with: Microsoft Exchange 2013

and 2016; Microsoft Server 2012 and 2016; Secure the Network (STN) Standards; User

Activity Monitoring (UAM); IBM Big Fix; MS SharePoint; MS Active Directory; MS

Windows Desktop Computing; Remote Desktop Management; MS PowerShell Integrated

Scripting Engine (ISE); MS Office (Outlook, Word, PowerPoint, Excel, Project, Access);

Adobe Professional; Adobe Creative Cloud; Blackboard; Avaya phone systems; Cisco

phone systems; Skype for business.