Job Description

TCC is currently seeking a Training Assistant to support the effective delivery and administration of our training programs. In this role, you will be responsible for coordinating the day-to-day operations of online, in-class, and practical training activities. This position is ideal if you are an organized, detail-oriented professional with strong customer service skills and an interest in training administration and education operations.

Trans Canada College is a private career college that has been providing the highest quality Professional Transport Truck Driving programs since 1989. We have built strong industry relationships across Atlantic Canada, which supports our high graduate placement rate. We offer industry-recognized programs in a supportive, student-focused, safety-driven learning environment that prepares graduates for long-term careers in the transportation industry.

Compensation & Benefits:

• Competitive base salary
• Group health, dental, and vision insurance
• RRSP matching program
• Paid vacation and sick leave
• Ongoing training and career development support
• Employee discounts and referral bonuses

Training Coordination and Scheduling

• Coordinate scheduling and logistics for all training programs, including classroom, online and first aid.
• Work closely with Certified Driver Trainers, students, and internal staff to ensure training runs smoothly and efficiently.
• Assist with practical and simulator scheduling.

Student and Client Support

• Respond to phone and email inquiries related to training programs, schedules, and logistics.
• Prepare, distribute, and track student documentation, tests, books, records, and communications.
• Support student onboarding and orientation activities.

Corporate Training

• Coordinate corporate training and maintain related records.
• Assist with administering corporate evaluation processes.
• Support relationships with carrier partners and employers.

Events and Engagement

• Schedule and coordinate monthly carrier job fairs.
• Support internal events, student recognition activities, and celebrations.
• Manage the TCC uniform program, including ordering, distribution, and inventory tracking.
• Book hotels and travel arrangements for TCC staff.

Administrative and Compliance Support

• Answer incoming phone calls politely.
• Maintain accurate training records in accordance with institutional policies and regulatory requirements.
• Support continuous improvement of training administration processes.
• Utilize Microsoft Office and internal systems to manage data and reporting.
• Track and maintain offices supplies.
• Travel to local services (Service New Brunswick, Canada Post, UTT, etc) to pick up and deliver documentation and books.
• Support accounting with accounts receivables and payables.

• Minimum of five (5) years of relevant work experience; experience in training or education administration is a strong asset.
• Completion of post-secondary education.
• Strong proficiency in Microsoft Office (Word, Excel, Outlook); experience with learning management systems is an asset.
• Excellent organizational skills with strong attention to detail.
• Professional and responsive customer service approach.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong interpersonal skills and ability to work effectively with diverse stakeholders.
• Ability to work both independently and as part of a team.
• Good judgment, problem-solving ability, and discretion with confidential information.

Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.
We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.
We appreciate your interest in our company however only those candidates selected for an interview will be contacted.