Job Description

About

Swan is Europe’s embedded banking specialist. We empower software companies to embed banking features like accounts, cards, and payments directly into their products, under their own brand.Swan processes over €1.5 billion in monthly transactions for more than 150 companies—like Pennylane, Indy, Agicap, Libeo, and Lucca. Founded in 2019, the company has received growth capital from leading investors such as Lakestar, Accel, Creandum, Bpifrance and Eight Roads. Swan is a principal member of Mastercard and a licensed financial institution, regulated by the French banking authority (ACPR).

Our mission

Banking belongs in business software

Many software companies already serve small businesses incredibly well: helping them send invoices, run payroll, manage inventory, and more. They’re on a mission to become the central hub for managing every aspect of business life.

But when it comes to financial workflows, there’s still a gap. Too many critical tasks like managing cash flow, tracking payments, or reconciling accounts happen outside the software, across spreadsheets, email threads, banking portals.

It’s a missed opportunity. Business software shouldn’t just record financial activity — it should run it.

To learn more about us: About Swan ; Our story

You will be a part of the People team and report to Anne, our HR Director. Our people team is a key pillar to Swan's success and includes HR, Recruitment, and Office Management. Your role will make you the go-to expert for all training topics within the HR team, owning the full training lifecycle for our ~350 Swanees.

✨ Your mission:

• Training provider management

You will be the primary contact and coordinator for all external training organizations operating at Swan:

• The language training provider

• The management training partner

• The mental health and well-being training provider

• The mandatory safety training providers

Training planning & engineering

• Build and manage the annual training calendar: plan and schedule all sessions

• Participate in the design of training modules alongside providers and internal facilitators

• Send all invitations and manage participant communications ahead of each session

Quality & satisfaction monitoring

• Systematically organize post-training satisfaction surveys after each session

• Analyze survey results and continuously improve training quality

Reporting & budget

• Maintain live, permanent reporting on training activity: number of employees trained, internal vs. external ratio, costs

• Track the training budget and process all purchase requests when contracting with providers

• Produce mandatory statutory training reports and prepare CSE presentations

Annual training needs analysis (February/March)

• Collect and analyze training needs from individual employee performance reviews

• Facilitate arbitration sessions with managers and HR: validate or reject training requests within the allocated budget

• Communicate validated training decisions to all employees

Year-round training deployment

• Drive the full deployment of the validated annual training plan

• Serve as the key reference point for all internal trainers (nearly 50% of modules are delivered by internal facilitators)

• Keep all training documentation up to date in the Notion knowledge base, accessible to all Swanees

Preferred experience

✨ You are a great match if:

• You are a student in a Master's degree (business school, HR, L&D...) and you are looking for at least 1 year of apprenticeship

• Experience: you have a first internship or project experience in HR or training/L&D

• Start-up mode: you enjoy working in a challenging, fast-paced, target-driven, and team-oriented environment

• Qualities we value for this role proactive, rigorous, organized, analytical, able to deal with confidential and sensitive data, eager to bring solutions, and willing to learn

• Our ideal teammate: sociable, skilled, empathetic, and frank. We love to challenge each other, and we leave our egos at the door

• Good command of Excel, Google Suite

• Languages: professional proficiency in English and fluent in French

It is okay if you do not tick all the boxes - do not let imposter syndrome prevent you from applying! 🙌

Swan is committed to providing a caring work environment for all employees, regardless of age, sex, disability, sexual orientation, race, religion, or belief.

When it comes to recruitment, we’re interested in your work experience, skills, and overall personality. Because diversity makes the workplace stronger and is necessary for Swan’s success, we are intensifying efforts to incorporate concrete actions to help us improve in this area.

About Swan

✨ Perks of being a Swanee:

• Meal Vouchers: We provide a meal voucher card to cover your meals on work days. 🥗

• Transport: Monthly mobility package for employees. In accordance with the company agreement for sustainable mobilities, you can now use your mobility package to pay for alternative commuting modes. 🚇

• Holidays 25 days of paid leave. 🏝️

• Health insurance Alan This is Swan's health and welfare insurance. 🚑

• Sports Thanks to our partnership with Classpass, you can enjoy advantageous discounts on subscriptions. They offer a wide range of sports activities as well as wellness activities. The offers are valid in several European cities, as well as online. 🏋

• Well-being support: access to Moka Care for mental health and wellness. 🧘

• Offsite Once a year we gather to reconnect, deep-dive into big topics, and relax. 🤝

• This isn’t a perk, it should be the rule, but diversity and inclusion are important at Swan. We’re working hard to get better every day.

✨ Our values:

Swan’s core values guide our actions daily. Individually, they may seem obvious, but together, they form a unique culture.

Simplicity: Leonardo Da Vinci said: “simplicity is the ultimate sophistication.” If something's convoluted or confusing, we work extra hard to break it down. - Making complex things simple is what we do.

Long Term We always play the long game, whether it's to support our partners in their growth journey, or make tangible commitments to climate action.

Excellence We are a team of experts who consistently go all out to create pixel-perfect banking services and exceed our partners' expectations— whatever it takes.

Be Human We believe in the power of kindness and the importance of acting with integrity. But embracing our humanity extends beyond interpersonal interactions, it means caring about greater issues that affect our planet.

You can find out more about our culture

Recruitment process

• A 30-min call with our Talent Acquisition Manager, to get to know you, understand your career expectations and answer your questions

• Hiring Manager Interview with Anne (60 min)

• Case study with 2 members of the HR Team

• Last interview: Onsite meet and greet with the Team