Job Description

Responsibilities:

• Lead the team in creating
  design programs, detailed workplan, and instructional material that meet
  business requirements
• Manage design, development,
  delivery, and evaluation of programs deployed by the team. This may include
  knowledge transfer projects, pre-process, process training, communication,
  domain, and functional skills development.
• Work with different teams to
  identify performance gaps
• Conduct root cause analysis
  with stakeholders and analyses to confirm learning objectives
• Facilitate classroom training
  sessions and ensure logistical requirements
• Monitor program performance
  based on success measures
• Monitor course assessment
  results against expected client service level agreements
• Report performance data
  basedon results of capability
  development programs

Qualifications:

• Graduate of any Bachelor’s
  Degree
• At least 2 years of experience
  in training and development
• At least 2 years of supervisory
  experience in training and development
• Experience in Learning Content
  analysis, Learning Content design , development and deployment
• Has strong stakeholder
  management and has excellent communication skills
• Willing to work on holidays,
  weekends, shifting schedules and extended working hours