The Training and Development Coordinator is responsible to manage, design, develop, coordinate, and conduct large- and small-scale training programs. Responsible to map out training plans and develop training programs for differing levels of responsibility including front line team members, assistant supervisors, supervisors, and managers. Coordinates and oversees the training of department trainers. Uses proven education principles and tracks new methods and techniques. Designs and prepares educational aids and materials to include the production of educational/training videos. Conducts annual department-wide assessments and identifies educational and training needs. Assesses effectiveness of educational/training programs and recommend improvements. Partner with internal/external resources and subject matter experts regarding educational/training program design. Maintains updated educational/training curriculum and records. Occasionally may work irregular hours to provide education to off shift employees. Takes the lead role for the orientation of new team members and may participate with the interviewing/hiring process. Works collaboratively with Human Resources recruiters to enhance and improve the hiring processes for the department.
Bachelor's degree in education, business or related field and two years' experience; an Associate degree with four years' experience; or six years' experience including at least one year in a leadership role and one year demonstrated presentation/training experience.
Management experience preferred. Teaching/training experience preferred. Working knowledge of hospital operations and patient flow is preferred. Knowledge of Mayo Facilities and operation is helpful. Demonstrated ability to plan and execute multiple training events is essential. Ability to establish and maintain effective interpersonal skills is required. Excellent verbal and written communication skills are essential. Knowledge and proficiency in computer skills (word processing, spreadsheets, and surveys) is required. Website administration experience is preferred.
Specific requirements based on Section: EVS: Being a Certified Healthcare Environmental Services Professional (CHESP) is helpful. Certificate of Mastery in Infection Prevention for Environmental Services Professionals (CMIP) preferred. Facilities: Being a Certified Healthcare Facilities Manager (CHFM) is required in 2 years of accepting position.
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
Mayo Clinic has expanded and changed in many ways, but our values remain true to the vision of our founders. Our primary value – The needs of the patient come first – guides our plans and decisions as we create the future of health care. Join us and you'll find a culture of teamwork, professionalism and mutual respect, and most importantly, a life-changing career.
Mayo Clinic was founded in Rochester, Minnesota by brothers Dr. William James Mayo and Dr. Charles Horace Mayo. More than 100 years later, their vision continues to evolve around a single guiding value: "The needs of the patient come first." Today we are the largest integrated, not for-profit medical group practice in the world.
We are recognized for high-quality patient care more than any other academic medical center in the nation. These endorsements are very gratifying, but also humbling. They remind us of the tradition that has been entrusted to each one of us, and the legacy of excellence that we uphold every day.
