Essnova Solutions, Inc.

Training and Change Management Specialist

Essnova Solutions, Inc.  •  Washington, DC (Hybrid)  •  3 months ago
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Job Description

The TRIRIGA Training and Change Management Specialist oversees training strategy, content development, and delivery activities. The Training and Change Management Specialist also leads user adoption and change management across stakeholder groups.

  • Develop, maintain, and execute a comprehensive Training Plan aligned with IRS CITC standards, Section 508 compliance, and approved release schedules.
  • Design, update, and deliver training materials (lesson plans, facilitator guides, user guides, job aids, quick reference guides, FAQs, e-learning modules) for all TRIRIGA user groups (System Administrators, Power Users, FMSS Users, Service-wide Users).
  • Provide pre-production and post-production training within required timeframes to support system upgrades, break/fix releases, and backlog enhancements.
  • Deliver instructor-led (virtual or in-person), recorded, and hybrid training sessions using IRS-approved platforms (e.g., Microsoft Teams, Adobe Connect).
  • Develop and deliver specialized courses including Application Builder Training and Advanced Report Manager Training for administrators and power users.
  • Lead change management activities, including stakeholder impact analysis, communications planning, adoption strategy development, and coordination with IRS Business Units.
  • Ensure all training materials are updated to reflect current TRIRIGA versions and system functionality, including updates following minor upgrades and enhancements.
  • Support knowledge transfer activities during transition-in and transition-out phases, including documentation preparation and formal classroom-style transfer sessions.
  • Coordinate with PM and technical teams to ensure training and change activities align with backlog prioritization, release management, and operational timelines.

Requirements

  • Must have experience supporting TRIRIGA and/or other IWMS systems for Federal Agencies
  • Must have experience designing federal-agency training programs or equivalent
  • Must have familiarity with government learning platforms and Section 508 compliance
Essnova Solutions, Inc.

About Essnova Solutions, Inc.

Ranked at 163 in the INC. magazine’s prestigious list of 500 fastest growing companies in the U.S, Essnova is an award winning, and mature small business offering broad range of technology and programmatic support services to the governmental and commercial customers. Essnova’s CEO is proud to be awarded with the Alabama’s SBA 2020 Small Business Person of the Year recognition.

We offer specialization in SETA Services, Geospatial, Environmental and Medical Services. Our Technology Integration/VAR reseller unit augments our services with SME Support, products and licensing from hundreds of manufacturers.

Essnova offers a highly capable management team, delivering mature management services as demonstrated by our Federal and commercial exceptional past performance. We utilize ISO-registered commercial best practices to deliver highly efficient and responsive solutions. Our team works diligently to ensure that we continue to be the world-class small business in our customers’ vendor portfolio.

Comprised of solution architects, engineers, subject matter experts – Team Essnova stands ready to assist our customers with deploying enterprise, agency wide solutions from assessment, concept, design, technology solutions procurement, implementation, training and ongoing maintenance and management.

We are the American Dream- a company comprised of normal everyday people who have a shared vision of being a contributing part of how this country and its people communicate, work together, and share together through technology and connection. This vision is what gives us the continued drive and excitement of working with the Federal agencies and Commercial organizations that are our clients, who all share our desire and goal to facilitate the implementation of systems and services that help communication and collaboration expand and be available to all who can benefit.

Industry
IT & Software
Company Size
11-50 employees
Headquarters
Birmingham, Alabama
Year Founded
2005
Website
essnova.com
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