Job Description

UTAH COUNTY OFFICE OF HUMAN RESOURCE MANAGEMENT

100 East Center, Suite 3800, Provo, UT 84606 Phone: (801) 851-8158

Fax: (801) 851-8166 ‚ Email: humanresources@UtahCounty.gov

http://www.utahcounty.gov

“The Value of Public Service Employment is vital to the success of our state, county, and local communities.”

Utah County Government Employees start every day with the well-being of the entire community in mind:

How can I make my community a better place?

Who will need my help and protection?

How will I make a difference for someone?

We hire smart, compassionate, loyal, ethical, committed, innovative people.

Apply today and join our Team.

JOB ANNOUNCEMENT

The Information Systems department provides technology support to all Utah County government agencies. This support includes acquisition, deployment and management of computer-based workstations, software applications, local and wide-area network infrastructure, security, and information use policy.

Posting Date: August 17, 2026 Closing Date: August 31, 2026

POSITION: Training and Administrative Support Specialist

POSTING #: 6901-0826sr

This IS NOT a remote position and requires on-site presence at our physical office location during regular business hours.

The Opportunity:

Under general guidance and direction of the Business Manager – Information Systems, serves as the department’s technology training coordinator by assessing organizational training needs, developing curriculum and instructional materials, maintaining knowledge management resources, coordinating county-wide training initiatives, and delivering instructor-led and virtual technology training to County personnel. Performs routine and complex administrative support work pertaining to financial tracking, accounting, recordkeeping, scheduling, and departmental operations. Serves as the primary front-desk contact for the Information Systems department.

Grade: 722

Starting Pay: $27.27 - $31.35 Hourly

Schedule: 8 a.m. - 5 p.m. Monday thru Friday

Job Qualifications:

1. Associate’s degree.
2. Four (4) years of progressively responsible administrative, instructional support, training coordination, or program support experience, including two (2) years developing instructional materials, coordinating training programs, or delivering employee training in a professional environment.
3. Equivalent combinations of education and experience may also be considered.

Preferred Candidates will possess some of the below attributes:

1. Preference may be given to applicants with a bachelor’s degree in information systems, information technology, business administration, education, organizational development, communications, or a related field.
2. Strong preference may be given to applicants who have experience designing and delivering instructor-led or virtual training programs for adult learners.
3. Strong preference may be given to applicants who have experience creating instructional materials, technical documentation, knowledge base articles, and standard operating procedures.
4. Strong preference may be given to applicants who have experience coordinating employee onboarding, technology adoption initiatives, or organizational training programs.
5. Preference may be given to applicants with experience presenting to groups and facilitating classroom or virtual learning sessions.
6. Preference may be given to applicants who possess one or more Microsoft Office Specialist certifications or other instructional or technology-related certifications.

7. Preference may be given to applicants who demonstrate advanced proficiency in Microsoft Office applications and Microsoft Teams.
8. Preference may be given to applicants who have a documented typing speed at or above the rate of forty (40) WPM net.

Additional Eligibility Qualifications:
1. Selected applicants must obtain and maintain one or more Microsoft Office Specialist certifications, or other department-approved technology training certifications within twelve (12) months of employment.
2. Applicants must possess a valid driver’s license and obtain a valid State of Utah driver’s license within sixty (60) days of employment.
3. Selected applicants will be required to submit to a pre-employment drug screen and background check.

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Benefits Package Includes:

100% paid premiums for health insurance

Up to 6.2% match in your 401(k)

Utah Retirement Systems (Pension and 401(k) options)

Pre-tax savings Health Savings Account (HSA)

Fourteen (14) paid Holidays

Dental and Vision Insurance

Employee Assistance Program

AAP/EEO Statement

It is the policy of Utah County Government to assure equal employment opportunity to its employees and applicants for employment without regard to race, color, religion, national origin, disability, age, sex, sexual orientation, genetic status of gender identity.

UTAH COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER