Job Description

What You Can Expect:

• Coordinate course bookings and training schedules.
• Contact customers regarding upcoming training renewals and convert enquiries into bookings.
• Prepare training materials, certificates and course documentation.
• Assist with invoicing and general office administration.
• Stationery and catering orders/reconciliation.
• Room hire coordination.
• Maintain accurate training records and learner information.
• Assist with marketing activities and online content.
• Following training, provide backup support in delivering selected training courses.

What You Bring:

• Has proven administration or office coordination experience.
• Is highly organised and enjoys keeping things running smoothly.
• Has excellent customer service and communication skills.
• Is confident speaking with people and comfortable presenting to small groups (or willing to develop these skills).
• Is comfortable with light physical tasks such as preparing training rooms and moving training equipment.
• Is confident using Microsoft Office and learning new systems.
• Has a positive attitude, takes initiative and enjoys being part of a small team.