Job Description

Join the FSA Team: Training Administration Officer- Casual

Are you ready to make a difference in workplace safety? Fire and Safety Australia (FSA) is calling YOU to help us lead the way! As Australia’s leading provider of emergency response and safety training, we’re expanding fast—and we need talented, energetic people like you to help us grow.

With 18+ years of experience and big plans to double in size over the next 5 years, now’s the perfect time to join the FSA family!

Why FSA?

• Dynamic Growth: We’re on the rise—join us for the ride!
• Inclusive Team: Be part of a culture that values everyone’s unique contributions.
• Career Growth: Opportunities to develop your skills and advance your career.
• Make an Impact: Change workplace safety across Australia, forever!

Our Core Values:

• Thirst for Improvement
• Commitment to Our Team and Clients
• Passion for Safety
• Be Memorable

The Role: Training Administrator

Training Administrators are responsible for the accurate administration, compliance processing, and support training services. The role ensures enrolments, records, course setup, courseware, and regulatory reporting are completed accurately and on time, supporting compliant training delivery across the organisation. Training Administrators work collaboratively across Customer Success teams to maintain data integrity, regulatory compliance, and efficient operational processes, enabling Training Coordinators and Student Services to deliver high-quality training outcomes.

Training Administrators are detail-driven, compliance-focused, and process-led, providing critical operational support to Training Coordinators and Student Services (Admin).

This role is a Training Administration role and works within the Customer Success team and is a vital link between our scheduling team and Administration team

What You’ll Do:

• Responsibilities include but not limited to
• Coordinate the administration of Training Courses including

- Pre-attendance sheets entered in SMS

- Pre-course checklist completed

- Participant reminders sent: Prerequisites, Pre-learning, Attendance confirmations

- Course materials reviewed, ordered, printed (HSR / AIIMS / Comcare)

- Learning Plans, Assessments & Onboarding assigned to courses

- WorkSafe pre-course notifications

• Processing courses and Issuing certificates
• Data Management: Keep track of course details and ensure everything’s RTO-compliant.
• Email & Call Support: Answer calls and emails like a pro—quick and friendly!
• Training Logistics: Manage resources, venues, and equipment for training days.
• Be the Problem Solver: Things get busy, but you thrive under pressure!
• Support the Training Coordinators and Admin team during peak periods

What We’re Looking For:

• Great Communicator: You love talking to people and can handle multiple stakeholders.
• Admin Pro: At least 2 years of admin experience—preferably in an RTO.
• Tech-Savvy: You’re comfortable with Microsoft Office and student management systems.
• Organised & Reliable: You manage your time like a superhero and never miss a deadline.
• Positive Attitude: You’re upbeat, ready to take on challenges, and make clients feel great!
• Confidential & Compliant: You understand the importance of privacy and following compliance standards.

Why You’ll Love Working at FSA:

• Career Growth —Develop your skills and progress with a growing company.
• Fun Team Environment —Work alongside passionate people who support each other.
• Impact —Be a part of something bigger: changing the safety landscape in Australia.
• Casual- 1-2 days per week plus additional days for leave coverage

How to Apply:

Ready to join the FSA family? We want to hear from YOU! Send us your resume and cover letter telling us why you’re the perfect fit for the role.

Send your application to:

Kristy Corrie

People and Culture

kristy.corrie@fsaus.com.au