Job Description

Training Administrator

This is a remote full-time position supporting a Fortune 500 global pharma client.

Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.

Training Administrator will support a variety of LMS related tasks including:

• Overseeing administrative activities for client in SuccessFactors;
  • Creating items, classes, alternate job classifications, curricula, making assignments, retiring items, processing item credit, supporting LMS clean up projects, supporting client with questions about LMS, helping manage group inbox, participating in process improvement initiatives, assisting with development and maintenance of departmental job aids, attending and participating in team meetings, providing reporting and analysis on standard operating procedures and other training related efforts.

Required Skills:

• Basic knowledge of Microsoft Excel
• Excellent customer service skills
• Excellent written and verbal skills
• Problem solving skills
• Strong attention to detail
• Ability to stay organized while working in multiple systems
• Ability to prioritize and manage multiple work assignments in order to meet all project deadlines and on multiple work assignments

Material & Equipment Directly Used:

• Successfactors Learning Management System

• Sharepoint

• Microsoft Teams

• Outlook

• Excel

• Client owned request systems

• Client owned document storage systems

Experience:

• Minimum 2 years SuccessFactors LMS experience
• Minimum 2 years experience in a customer service type role

Required Education:

• High School diploma or equivalent required, associate’s degree preferred

V2X is committed to building a diverse and inclusive environment in which we recognize and value each other’s differences as well as fostering a culture that promotes its core values: Professionalism, Integrity, and Respect. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or status as a protected veteran.