Job Description
Workster is partnering with a leading B2B solution provider who are looking to recruit a Serbian speaking Trainer for their Gaming studios in Belgrade, Serbia.
Your Role
- Create and refine training materials and program structures to ensure comprehensive knowledge of games and procedures for team members.
- Develop performance improvement plans and establish relevant KPIs to improve training quality and effectiveness.
- Train staff on specific procedures and controls, fostering an environment that supports professional development and high performance.
- Inspire and encourage trainees by providing constructive feedback to both individuals and management, promoting continuous improvement.
- Design and maintain training programs for new hires and existing team members, working with managers to address individual training needs.
- Collaborate with managers to identify training requirements and ensure training programs meet both individual and team needs.
Your Qualifications
- Native or fluent in Serbian (C1 level), with strong proficiency in both written and spoken communication, as well as English fluency (B2).
- High School Diploma or equivalent.
- Ability to work effectively within a team and contribute to a collaborative work environment.
- A positive outlook with a strong desire to learn and grow professionally.
- Patience and a passion for coaching, with a commitment to developing others.
- Previous experience in the gaming or casino industry is a plus.
- Experience in designing and delivering training programs for casino roles or similar positions.
- Professional certifications or qualifications related to gaming operations or instructional design.
The Offer
- Excellent remuneration package based on experience, skills, and performance
- Be part of a dynamic international team with a positive and friendly atmosphere
- Guidance and tools to reach career potential
- Holiday and shift allowances
- Paid training
- Performance bonuses
- Private health insurance
- Free night-shift taxi service to and from the studio
- Free gym membership
- Relocation support
